IFU SG_208_22 - Base Camp - NOV. 2013.qxp
Possible problems / Corrective action
Possible problems
The burner does not light up
The burner does not burn smoothly or goes out
Unstable blowing flames
Large plume of flame on the burner surface
Flame at the injector
Burning leak around a union
Insufficient heat
Burning leak behind the adjustment knob
TERMS OF APPLICATION OF THE GUARANTEE
- The product is covered by a total parts and labor warranty for a period of 2 (two) years from its purchase date.
- The warranty applies to products that do not conform to the order or that are defective.
- Within the guarantee period, the product shall be either repaired, replaced or reimbursed - in full or in part. Liability to
Buyer under a claim shall in no event exceed the price of the product.
- The warranty is null and void and does not apply should the damage arise from (i) abuse of the products (ii) failure to
operate and maintain the products in accordance with the instructions of use (iii) repair, service, alteration or modifi-
cation of the product by unauthorized third parties (iv) original parts are not used.
- The warranty is excluded in case of professional use.
- Proof of the purchase date (ie. invoice, till receipt) and claim report are required to obtain a free warranty service.
- Do not return the appliance with the gas container (cylinder or cartridge) fitted; ensure it is dismantled before sending
back.
- Service under the guarantee does not affect the expiry date of the warranty.
- All other claims including for damages resulting from this warranty are excluded unless ADG's liability is legally man-
datory.
- This guarantee in no way affects a Buyer's statutory rights.
- In the event of difficulty, please contact the Local Customer Service in your country. List of contacts is available in this
leaflet.
In case of continued difficulty, please contact your local retailer who will give you details of the nearest After
Sales Service point, or call the CAMPINGAZ Customer Service at:
Warning: Due to our policy of continual product development, the company reserves the right to alter or modify this
Product without prior notice.
02/12/2013
- Poor gas supply
- regulator not operating properly
- Pipe, valve, venturi tube or burner holes obstructed
- Check that gas is present
- Check the pipe connection
- Contact your servicing agent.
- New cylinder may contain air. Allow the stove to operate
and the fault will clear itself
- Residual water, following the washing of the burner caps
- Contact your servicing agent.
- The venturi is obstructed (possibly cobwebs)
- Contact your servicing agent.
- The cylinder is almost empty
- Change the cylinder and the fault will clear itself
- Contact your servicing agent.
- Shut off the gas supply immediately
- Leaking union: tighten nuts or change pipe
- Contact your servicing agent.
- Injector or venturi tube obstructed
- Contact your servicing agent.
- Defective valve
- Shut down the stove
- Contact your servicing agent.
CONSUMER SERVICE
COLEMAN UK LTD
Gordano Gate Wyndham Way
Portishead - BRISTOL BS20 7GG - ENGLAND
Tel: 01275 845 024 / Fax: 01275 849 255
www.campingaz.com
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Probable causes / Corrective action
GB