HP LaserJet 3300 Manual De Instrucciones página 41

Problem
Incoming fax calls are
not being answered by
the product (continued).
Faxes are transmitting
or being received very
slowly.
ENXC
Cause
A voice messaging service
may be interfering with the
product answering calls.
The product might be out of
paper and the memory is full.
You might be sending or
receiving a very complex fax,
such as one with many
graphics.
The receiving fax machine
might have a slow modem
speed.
The resolution at which the
fax was sent or is being
received is very high. A
higher resolution typically
results in better quality, but
also requires a longer
transmission time.
Solution
Do one of the following:
Discontinue the messaging
service.
Get a phone line dedicated to
fax calls.
Set the product to answer in
manual mode. In manual
mode, you must start the fax-
receive process yourself.
Leave the product set to
automatic mode and lower the
rings-to-answer for the product
to a number less than the
rings-to-answer for the voice
mail (see "Setting
rings-to-answer" on page
The product will answer all
incoming calls.
Refill the media input tray. The
product will print all of the faxes it
has saved in memory and will then
resume answering fax calls.
Complex faxes take longer to be
sent or received.
The product only sends the fax at
the fastest modem speed the
receiving fax machine can use.
If you are receiving the fax, call and
ask the sender to lower the
resolution and resend the fax.
If you are sending, lower the
resolution and resend the fax. See
"Changing the default contrast and
resolution for outgoing faxes" on
page 20 to change the default
setting.
Receiving fax problems 39
15).