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Troubleshooting

This troubleshooting guide is for general aid only. An Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.
Symptoms
1.
Whirlpool does not
start/stop.
2.
Motor starts, but all jets
are not functioning.
3.
Whirlpool stops
automatically.
4.
Noisy operation.
5.
Leakage is detected under
the whirlpool.
6.
Mold or mildew detected
(for units with wall
surrounds).
7.
Water damage at finished
walls.
1016902-2-F
Probable Causes
A. No power to the pump motor.
B. Air actuator does not work.
C. Motor/pump does not work.
A. Jet is closed.
B. Jet is blocked.
A. GFCI trips.
B. Suction blocked.
C. Jets are blocked.
D. Motor overheated and
protection device activated.
A. Pump banding straps have not
been cut.
A. Piping leaks.
B. Inadequate sealant application.
A. Blocked channel drainage.
A. Seam at finished wall not
sealed.
Recommended Action
A. Set/Reset the GFCI breaker. Check
the wiring.
B. Replace air actuator. Check air tube
between air actuator and pump.
Replace if necessary.
C. Rebuild or replace motor/pump.
A. Rotate jet trim ring
counterclockwise to open.
B. Remove the blockage.
A. Identify source of fault, and correct.
B. Remove obstruction.
C. Remove blockage.
D. Check for blockage at motor vents.
Remove blockage and allow motor
to cool.
A. Cut pump banding straps with a
pair of tin snips.
A. Repair any piping leaks.
B. Apply clear 100% silicone sealant
as required.
A. Use a sharp wooden or plastic
object to scrape any buildup from
the seam. Increase the frequency of
cleaning.
A. Seal the seam with clear 100%
silicone sealant, following the
manufacturer's instructions.
20
Sterling
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Este manual también es adecuado para:

Sterling 7611 serie

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