Zipy GUPPY Manual Del Usuario página 79

CASES:
1. If the product is out our guarantee, the AID technical department will facilitate a budget for the repair by fax or e-mail. Said budget will need to be
authorized in writing, sealed and signed, and the user will have to satisfy the repair fee as well as the freight.
2. If the budget is not accepted a diagnosis fee will be charged. (6€)
3. Repairs have a 90 days guarantee, provided that the breakdown is under the same concept and in the case of budgeted breakdowns alone.
B – All the freight costs for the product will be covered by AID using only the transportation company designed by AID following the authorization
procedure.
The expenses derived from incorrect or unjustified returns on the part of the client will be covered by the client alone.
C – Any incidence detected at the moment of the reception of the merchandise must be immediately notified at the AID Post-Sales Department:
[email protected] in compliance with Article 366 from the Code of Commerce, AID will not consider complaints about breakages, shocks or
absence of boxes or pieces 24 hours after the delivery of the merchandise.
In the case of shipments originated in Canarias, Ceuta and Melilla, AID will not pay the customs tax nor any kind of reimbursable expenses.
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