This Product Includes A "No Bark Guarantee - Petsafe PBC17-16369 Manual Del Producto

a gift recipient of a new Product that is unopened and in its original packaging. When serviced by Radio
Systems Customer Service, Radio Systems covers labour and parts for the first three years of ownership;
after the first three years, a service or upgrade charge will apply relative to replacement of the Product
with new or refurbished items at Radio Systems' sole discretion.
The limited warranty is non-transferable and shall automatically terminate if the original retail consumer
purchaser resells the Radio Systems Product or transfers the property on which the Radio Systems Product
is installed. This Limited Warranty excludes accidental damage due to dog chews; lightning damage; or
neglect, alteration, and misuse. Consumers who purchase products outside of Australia, New Zealand,
or from an unauthorised dealer will need to return the Product to the original place of purchase for any
warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind,
or for any other reason outside of these Warranty terms.
Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems
Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 3442, Australia Fair
QLD 4215, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not
repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems
Customer Care Centre to obtain a Warranty Return number, prior to sending the Product. Failure to do so
may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will
organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag will be
included with the replacement Product for the return of the faulty Product. The Product must be returned
within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30 days from the
date of original purchase, the consumer will be required to return the Product to Radio Systems at the
consumer's own expense. Radio Systems will test and replace the faulty device or its components and
return to the consumer free of charge, provided the Product is within its said warranty period. This warranty
is in addition to other rights and remedies available to you under the law. Radio Systems goods come with
guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to a replacement
or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre
on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).

THIS PRODUCT INCLUDES A "NO BARK GUARANTEE"

Some dogs may not be responsive to spray stimulation. If the PetSafe Spray Bark Control is not meeting
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your needs, please contact our customer care team to find a product that works for you and your pet. For
a listing of Customer Care Centre telephone numbers, visit our website at www.petsafe.com.
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