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General information
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Helpful hints
Before taking your phone to a service point
Q: What can I do to resolve operation issues with my phone?
A: Try the following:
• Power off the phone and remove and replace the battery.
• Restore the factory settings. Select Menu > Settings > Rest. factory sett.. Your documents
and files are not deleted.
• Update the phone with Nokia Software Updater, if available. Visit
www.nokia.com/softwareupdate or your local Nokia web site.
Access codes
Q: What is my password for the lock, PIN, or PUK codes?
A: The default lock code is 12345. If you forget or lose the lock code, contact your
phone dealer.
If you forget or lose a PIN or PUK code, or, if you have not received such a code, contact
your service provider.
Bluetooth connectivity
Q: Why can't I find a Bluetooth device?
A: Try the following:
• Check that both devices have activated Bluetooth connectivity.
• Check that the distance between the two devices is not over 10 meters (33 feet) and that
there are no walls or other obstructions between the devices.
• Check that the other device is not in the hidden mode.
• Check that both devices are compatible.
Calls
Q: How do I change the volume?
A: To increase or decrease the volume during a call, press the scroll key up or down.
Q: How do I change the ringing tone?
A: Select Menu > Settings > Tones.
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