C
W
LOTHES
ASHER
Neptune
Washer Warranty
®
Full One Year Warranty
For one (1) year from the date of original retail purchase,
any part which fails in normal home use will be repaired or
replaced free of charge.
Limited Warranty
After the first year from date of original retail purchase,
through the time periods listed below, the parts designated
below which fail in normal home use will be repaired or
replaced free of charge for the part itself, with the owner
paying all other costs, including labor, mileage, transportation,
trip charge and diagnostic charge, if required.
Second Year – All parts.
Third through Fifth – Drive motor.
Third through Lifetime – Stainless steel inner wash
basket.
Additional Limited Warranty Against Rust-
Through
Should an exterior cabinet, including the top and lid, rust
through during the one year period starting from the date of
retail purchase, repair or replacement will be made free of
charge. After the first, and through the fifth year, repair or
replacement will be made free of charge for the part itself,
with the owner paying all other costs, including labor, mileage,
transportation, trip charge and diagnostic charge, if required.
Please Note: This full warranty and the limited warranty
apply when the washer is located in the United States or
Canada.Washers located elsewhere are covered by the limited
warranties only, including parts which fail during the first two
years.
Canadian Residents
This warranty covers only those appliances installed in Canada
that have been listed with Canadian Standards Association
unless the appliances are brought into Canada due to transfer
of residence from the United States to Canada.
The specific warranties expressed above are the ONLY
warranties provided by the manufacturer.This warranty gives
you specific legal rights, and you may also have other rights
that vary from state to state.
Use & Care Guides, service manuals and parts information are available from Maytag Services
Maytag • 403 West Fourth Street North • P. O. Box 39 • Newton, Iowa 50208
W
ARRANTY
What is Not Covered By These Warranties:
1. Conditions and damages resulting from any of the following:
a. Improper installation, delivery, or maintenance.
b. Any repair, modification, alteration, or adjustment not
authorized by the manufacturer or an authorized servicer.
c. Misuse, abuse, accidents, unreasonable use, or acts of God.
d. Incorrect electric current, voltage, or supply.
e. Improper setting of any control.
2. Warranties are void if the original serial numbers have been
removed, altered or cannot be readily determined.
3. Products purchased for commercial or industrial use.
4. The cost of service or service call to:
a. Correct installation errors.
b. Instruct the user on the proper use of the product.
c. Transport the appliance to the servicer and back.
5. Consequential or incidental damages sustained by any person
as a result of any breach of these warranties.
Some states do not allow the exclusion or limitation of
consequential or incidental damages, so the above exclusion may
not apply.
If You Need Service:
First see the Troubleshooting section in your Use and Care Guide or
call Maytag Customer Service at 1-800-688-9900 USA or
1-800-688-2002 Canada.
To Obtain Warranty Service:
To locate an authorized service company in your area contact the
Maytag dealer from whom your appliance was purchased or call
Maytag Services
, Maytag Customer Assistance. Should you not receive
SM
satisfactory warranty service, please call or write:
Maytag Services
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Attn: CAIR
Center
®
P.O. Box 2370, Cleveland,TN 37320-2370
U.S. 1-800-688-9900
Canada 1-800-688-2002
U.S. customers using TTY for deaf, hearing
impaired or speech impaired, call 1-800-688-2080.
Note:
When contacting Maytag Services
Assistance about a service problem, please include the following:
a. Your name, address and telephone number.
b. Model number and serial number (located on a data
plate on the back right side of the control panel) of your
appliance.
c. Name and address of your dealer and the date the
appliance was purchased.
d. A clear description of the problem you are having.
e. Proof of purchase.
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, Maytag Customer
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, Maytag Customer Assistance.
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