FAQ. Question
FAQ. Question
Can I use 24 VDC
NO. The ONE system requires the use
operators from other
of ONE series geared operators that use
manufacturers equipped
an encoder signal converter in order to
with an encoder?
facilitate the installation of the encoder itself,
using only 2 non-polarized wires.
If I connect the wires
NO. You have to comply with the encoder
of the OPERATOR 1
signal connections from both operators,
encoder to the input of
otherwise the operators detect a "false
OPERATOR 2 encoder,
obstacle" (short movement followed by
will the system work
a stop) both when activating an open-
anyway?
close command and during automatic
programming of the stroke. In essence, you
have to make sure you connect the wires
coming from the operator 1 in the dedicated
input to ENCODER 1 and those coming
from operator 2 in the dedicated input to
ENCODER 2.
Can I connect
The ONE system requires the use of
accessories (flashing
ONE digital accessories (with on-board
lights, photocells, key
intelligence) connected on the BUS line that
switches, etc.) from other
communicate with the control unit through
manufacturers?
a proprietary communications protocol.
The use of third-party accessories,
including digital ones, is not compatible
with the system. You can use third-party
devices using the ONE INTEREFACE I/O
that lets you manage N.O. push buttons,
indicator lights and external loads that can
be enabled from relays (with appropriate
external support relay), such as flashing
and high-power lights. The ONE control
unit also features a dedicated output OUT
AUX that can be programmed as an AUX
FLASHING LIGHT output (24 VDC max.
5W) or ELECTRIC LOCK COMMAND (24
VDC max. 12W pulse).
Can I replace a generic
The control unit already installed on a
control unit of an
system can be replaced only if you also
automation already
replace all the other accessories and
installed with control unit
geared operators. In general, this is possible
ONE?
because a standard automation system has
more than 2 wires for each accessory (so
you can use two wires, normally those that
supply power, for the BUS line connection).
What happens if I assign
The control unit detects a conflict of
the same ID to two
communication between the accessories,
devices (accessories) of
disabling them. As a result, you can lock
the same family?
the gate in fully open position (for safety
reasons).
After I have connected
Check the connections to the operators.
everything and set the
Check safety fuse F2 connected to the
basic parameters through
operator power supplies to make sure it is
the dip-switches (manual
intact. Also check safety fuse F1 connected
adjustments), when I
to the transformer's primary winding. Check
press the STEP BY STEP
for the presence of mains voltage.
button, the operators do
CAUTION: we recommend that you always
not move the gate.
leave the gate semi-open when checking
operator movements.
I connected the
Check if the led TX and POWER BUS are
accessories to the BUS
on. If they are not, check the integrity of
line, but they do not
logic safety FUSE 3.
seem to respond to
commands.
FAQ. Question
FAQ. Question
I need to power an
If you need to have a direct 24 VDC
external radio receiver
supply at all times (utilities), you can use
or another 24 VDC low
the dedicated output OUT AUX (excluding
consumption device.
the LAMP AUX or ELECTRIC LOCK
How can I power it from
COMMAND AUX functions) that can deliver
the control unit?
up to 5W in continuous mode. To activate
this power supply, remove the board plastic
cover and bridge J1 with a specific jumper:
I cannot connect with the
Make sure you have slotted the K-ONE in
app to the control unit.
the specific connector in the centre of the
board. Check that a red led is on or flashing
on the side of the K-ONE. Make sure that
you have enabled WiFi on your device
(smartphone or tablet) and that you have
connected it to the network generated by
the K-ONE.
I configured the system
Once you have configured your system
with the app. I can no
through the app, the command is
longer change the basic
automatically disabled by the physical
parameters through
settings (hardware) in the board. Therefore
the dip-switches of the
it is no longer possible to change the
control unit.
settings of the system manually, which
is meant to ensure commissioning and
certification of the system. If you want to
change the settings, you need to access
the system again through the K-ONE or
apply the FACTORY RESET procedure and
reconfigure the system from scratch.
I configured the system
If the gate freezes, check the connections
through the manual
of the encoder to make sure they are wired
adjustments, but during
to the corresponding inputs of the operator.
self-learning of the
If the gate runs a brief inversion during
stroke, the gate stops.
closure or freezes when opening (obstacle
The remote controls
detection), check the speed and sensitivity
seem to have little power
levels on the trimmers. Try decreasing the
in transmission, i.e. they
SENS trimmer and increasing the SPEED
do not send the signal of
trimmer.
the remote control from
Make sure that the 50Ohm impedance
afar.
terminal of the antenna is installed. Check
for the presence of the impedance terminal
even when using a coaxial cable (do not
leave the coaxial cable without terminal).
Check the charge level of the remote
control batteries (3.0V with a full charge).
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