Idiomas disponibles
Idiomas disponibles
Warranty
This Product has the benefit of a limited manufacturer's warranty. Complete details of the warranty applicable to this Product and its terms can be found at
petsafe.com and/or are available by contacting your local Customer Care Centre.
USA/Canada – One Year Non-Transferrable Limited Warranty
Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA
Europe – Two Year Non-Transferrable Limited Warranty
Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth, Ireland
Australia/New Zealand - Two Year Non-Transferrable Limited Warranty: In compliance with the Australian Consumer
Law, Warranties Against Defects, effective January 1, 2012, warranty details of this Product are as follows:
What is covered: Radio Systems Australia Pty Ltd. (hereinafter referred to as "Radio Systems") warrants to the original retail purchaser, and not any other
purchaser or subsequent owner, that its Product, when subject to normal and proper residential use, will be free from defects in material or workmanship
for a period of two (2) years from the purchase date. An "original retail consumer purchaser" is a person or entity who originally purchases the Product, or
a gift recipient of a new Product that is unopened and in its original packaging.
When serviced by Radio Systems Customer Service, Radio Systems covers labour and parts for the first two years of ownership; after the first two years,
a service or upgrade charge will apply relative to replacement of the Product with new or refurbished items at Radio System's sole discretion. The limited
warranty is non-transferrable and shall automatically terminate if the original retail consumer purchaser resells the Radio Systems Product or transfers the
property on which the Radio Systems Product is installed. This Limited Warranty excludes accidental damage due to dog chews; lightning damage; or
neglect, alteration, and misuse. Consumers who purchase Products outside of Australia, New Zealand, or from an unauthorised dealer will need to return
the Product to the original place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any other reason outside of these
Warranty terms.
Claims Procedure
Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 3442, Australia Fair QLD 4215
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: [email protected]
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio Systems will not repair or replace faulty components. Radio
Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return number, prior to sending the Product.
Failure to do so may delay in the repair or replacement of the Product.
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will organise for a replacement to be sent in advance
of returning the faulty Product. A Post Bag will be included with the replacement Product for the return of the faulty Product. The Product must be returned
within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30 days from the date of original purchase, the consumer will be
required to return the Product to Radio Systems at the consumer's own expense. Radio Systems will test and replace the faulty unit or its components and
return to the consumer free of charge, provided the Product is within its said warranty period. This warranty is in addition to other rights and remedies
available to you under the law. Radio Systems goods come with guarantees that cannot be excluded under the Australia Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608 (Australia) or 0800 543
054 (New Zealand).
Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. If you no longer require this
equipment, do not place it in the normal municipal waste system. Please return it to where it was purchased in order that it can be placed in our recycling
system. If this is not possible, please contact the Customer Care Centre for further information.
Compliance
Radio Systems Corporation declares under its own responsibility, that the following product(s) is (are) in compliance with the essential requirements
under the EMC Directive 2014/30/EU, and the RoHS 2 Directive (EU) 2015/863 Unauthorised changes or modifications to the equipment that are not
approved by Radio Systems Corporation may violate EU EMC regulations, could void the user's authority to operate the equipment, and will void the
warranty. Hereby, Radio Systems Corporation, declares that this part is in compliance with the essential requirements and other relevant provisions. The
Declaration of Conformity can be found at: http://www.petsafe.com/customercare/eu_docs.php.
IC
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not
cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
ACMA
This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and Media Authority).
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