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Idiomas disponibles
en Troubleshooting
Troubleshooting
14 Troubleshooting
You can rectify minor faults on your appliance yourself.
Troubleshooting
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
If the appliance is defective, call Customer Service.
▶
→ "Customer Service", Page 19
14.1 Malfunctions
Fault
The appliance is not
working.
The appliance does
not start.
:
flashes on the
display.
The interior lighting
does not work.
Dishes that are
cooked in the oven
burn in a short time.
Door panels are
steamed up.
The appliance is
switched on but can-
not be operated.
lights up on the dis-
play.
The display has
frozen or does not re-
spond.
The door panels feel
warmer than before
after the door panels
have been removed
for cleaning.
18
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
There has been a power cut.
Check whether the lighting in your room or other appliances are working.
▶
The circuit breaker in the fuse box has tripped.
Check the circuit breaker in the fuse box.
▶
The appliance door is not fully closed.
Close the appliance door.
▶
The appliance is not switched off.
Switch the appliance off and then on again.
▶
There has been a power cut.
Set the time.
▶
→ "Before using for the first time", Page 10
"Top/bottom heating gentle" mode is activated.
In this operating mode, the interior lighting is switched off.
▶
The cooking compartment bulb is defective.
Change the cooking compartment bulb.
▶
→ "Replacing the cooking compartment bulb", Page 15
The thermostat is faulty.
Call
▶
→ "Customer Service", Page 19.
Normal occurrence caused by temperature differences.
Heat the appliance up to 100 °C and switch the appliance off after 5 minutes.
▶
The child safety lock is activated.
Deactivate the child safety lock.
▶
→ "Deactivating the child safety lock", Page 12
The child safety lock is activated.
Deactivate the child safety lock.
▶
→ "Deactivating the child safety lock", Page 12
Malfunction
Switch off the fuse in the fuse box.
1.
Switch the fuse on after appox. 10 seconds.
2.
If the malfunction occurs again, call customer service.
3.
The door panels have been inserted the wrong way round.
Check whether the door panels have been inserted correctly.
▶
→ "Fitting the door panels", Page 17
WARNING ‒ Risk of electric shock!
Improper repairs are dangerous.
Repairs to the appliance should only be carried out
▶
by trained specialist staff.
Only use genuine spare parts when repairing the
▶
appliance.
If the power cord of this appliance is damaged, it
▶
must be replaced by the manufacturer, the manufac-
turer's Customer Service or a similarly qualified per-
son in order to prevent any risk.
