8. Troubleshooting
Note: There are no user serviceable parts or
adjustments.
If the system video is intermittent or does not show, do the following:
1. Make sure that the PWR/LINK LED is illuminated green.
• If it is not on, check that the cable is correctly connected to the
wall plate.
• If it is on, disconnect the cable from the wall plate and then
reconnect it.
2. Examine the RJ45 connector condition for signs of damage.
Note: The gold-plated contacts on the RJ45
connector may show wear, which is normal.
3. Check that the video is routed correctly through the SPI.
4. If the video still is not present, contact Stryker Technical Support.
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