Troubleshooting
Symptom
The power is not turned on.
No picture and no sound.
No picture or no sound.
The picture is noisy.
When inputting sound through the
INPUT A/B/C connector, sound
comes through one channel only.
The picture from INPUT A/B/C
connector is colored strange.
"Please check INPUT-A in SIGNAL
SELECT" appears in spite of
inputting the correct signal from
INPUT A.
"Please check INPUT-B in SIGNAL
SELECT" appears in spite of
inputting the correct signal from
INPUT B.
"Please check INPUT-C in SIGNAL
SELECT" appears in spite of
inputting the correct signal from
INPUT C.
"NO INPUT" appears when 15k
RGB or component signal is input.
On-screen displays do not appear.
Color balance is not correct.
The picture is too dark.
The picture is not clear.
If the projector appears to be operating erratically, try to diagnose and
correct the problem, using the following guide. If the problem still persists,
consult with qualified Sony personnel.
Cause
The power has been turned off and on
with the ON key at a short interval.
The lamp cover is detached.
The air filter cover is detached.
Cable is disconnected.
Input selection is not correct.
Either the picture or the sound is cut
off.
Noise may appear on the background
depending on the combination of the
numbers of dot input from the
connector and numbers of pixel on the
LCD panel.
Monaural sound is being input through
the INPUT A/B/C connector.
Setting for INPUT-A, INPUT-B or
INPUT-C in the SIGNAL SELECT
menu is incorrect.
Setting for INPUT-A in the SIGNAL
SELECT menu is incorrect.
Setting for INPUT-B in the SIGNAL
SELECT menu is incorrect.
Setting for INPUT-C in the SIGNAL
SELECT menu is incorrect.
The sync signal is incorrect.
STATUS in the SET SETTING menu is
set to OFF.
Picture has not been adjusted
properly.
The color system of the input signal is
not set correctly.
The lamp is nearing the end of its life.
Contrast or brightness has not been
adjusted properly.
The picture is out of focus.
Moisture condensation has occurred
on the lens.
Remedy
Wait for about one minute before turning on
the power (see page 10 (GB)) .
Attach the lamp cover securely.
Attach the air filter cover securely (see page
40 (GB)) .
Check that the proper connections have been
made (see pages 20 (GB), 33 (GB) and 34
(GB)) .
Select the input source correctly in the
SIGNAL SELECT menu (see page 32 (GB)) .
Press the MUTING key to cancel the muting
function (see page 10 (GB)) .
Change the desktop pattern on the connected
computer.
Input stereo sound.
Set INPUT-A, INPUT-B or INPUT-C in the
SIGNAL SELECT menu correctly according to
the input signal (see page 32 (GB)) .
Set INPUT-A in the SIGNAL SELECT menu
correctly according to the input signal (see
page 32 (GB)) .
Set INPUT-B in the SIGNAL SELECT menu
correctly according to the input signal (see
page 32 (GB)) .
Set INPUT-C in the SIGNAL SELECT menu
correctly according to the input signal (see
page 32 (GB)) .
Input the correct sync singal (composite sync
or sync on G singal (sync on Y for component
singal)).
Set STATUS in the SET SETTING menu to
ON (see page 30 (GB)) .
Adjust the picture (see pages 25 and 26 (GB)) .
Set COLOR SYS in the PICTURE CTRL menu
to match the color system of the input signal
(see page 26 (GB)) .
Replace the lamp with a new one (see page
39 (GB)) .
Adjust CONTRAST or BRIGHT in the
PICTURE CTRL menu properly (see page 25
(GB)) .
Adjust the focus (see page 22 (GB)) .
Leave the projector for about two hours with
the power on (see page 18 (GB)) .
(continued)
41
(GB)