Dell Latitude D420 Guía De Referencia Rápida página 18

Troubleshooting
Lockups and Software Problems
CAUTION:
Information Guide
The computer does not start up
E
N S U R E T H A T T H E
The computer stops responding
NOTICE:
T
U R N T H E C O M P U T E R O F F
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
A program stops responding or crashes repeatedly
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
E
N D T H E P R O G R A M
1 Press <Ctrl><Shift><Esc> simultaneously.
2 Click Task Manager.
3 Click the program that is no longer responding.
4 Click End Task.
C
H E C K T H E S O F T W A R E D O C U M E N T A T I O N
A program is designed for an earlier Microsoft
R P
U N T H E R O G R A M
so that it runs in an environment similar to non-Windows XP operating system environments.
1 Click Start→ All Programs→ Accessories→ Program Compatibility Wizard→ Next.
2 Follow the instructions on the screen.
A solid blue screen appears
T
U R N T H E C O M P U T E R O F F
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
18
Quick Reference Guide
Great user manuals database on
Before you begin any of the procedures in this section, follow the safety instructions in the
.
A C
A D A P T E R I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O T H E E L E C T R I C A L O U T L E T
You might lose data if you are unable to perform an operating system shutdown.
If you are unable to get a response by pressing a key on your keyboard or
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C W
O M P A T I B I L I T Y I Z A R D
If you are unable to get a response by pressing a key on your keyboard or
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UserManuals.info
If necessary, uninstall and then reinstall the program.
® ®
Windows operating system
The Program Compatibility Wizard configures a program
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Product
.