Troubleshooting - AND UC-356BLE Manual De Instrucciones

Taking a Measurement
Taking Measurement Offline - Stored Data
Measurements that are not taken with the app open will be saved to the scale memory.
The memory will be transferred to the app during the next in app connection.

Troubleshooting

Problem
Problem
After stepping
on the scale,
nothing is
displayed.
The data is
not being
transmitted
Root Cause
No batteries are
inserted.
The batteries are
inserted in the wrong
direction.
The batteries are low or
dead.
The receiving device is
too far away from the
device
The application on the
receiving device is not
ready.
Solution
Insert new batteries
Ensure the batteries are placed in
the correct direction.
Repalce all four batteries.
Ensure the receiving device is within
5 m (16 ft.) of the scale. Then, try to
connect again.
Check the status of the application
to ensure it is the correct mode to
accept data. Then, try to connect
again. If "Err" shows on the scale
display, please contact your local
distributor or A&D Medical.
E-9