TROUBLESHOOTING
First tr'
you
experience
1
If
Vibration,
rocking,
or
"walking"
Vibration
during
spinning
or washer
stopped
with
all dial lights flashing
Clicking
or metallic
noises
Gurgling
or humming
Humming
Check the following
for
proper
installation:
Not enough
water
in washer
the solutions suggested here or visit for assistance and to possibly avoid a service call.
Possible Causes
Solution
Feet may not be in contact
with the
Front and rear feet must be in firm contact
with floor, and washer
floor
and locked,
must be level to operate
properly.
Jam nuts must be tight
against
the bottom
of the cabinet.
Washer
may not be level.
Check floor
for flexing
or sagging.
If flooring
is uneven, a 3/4"
(19 mm) piece of plywood
under your washer
will reduce
sound.
Load could be unbalanced.
Objects
caught
in washer
drain
system.
Washer
may be draining
water.
Load sensing may be occurring.
Washer
not level.
Fill hoses not attached
tightly.
Fill hose washers
Drain hose connection
Check
household
plumbing
for leaks
or clogged
sink or drain.
Washer
not loaded
as recommended.
Load not completely
covered
in water.
See "Level the Washer"
in the Installation
Instructions.
Load garments
in loose heaps evenly around
the washplate.
Adding
wet items to washer
or adding
more water to basket could
unbalance
washer.
Avoid
washing
single
items. Balance
a single item such as a rug
or jeans iacket
with a few extra
items. If the dial is flashing,
redistribute
the load, close the lid, and press START/PAUSE/
Unlock
Lid.
Use Deep Wash cycle for oversized,
non-absorbent
items such
as comforters
or poly-filled
jackets.
Other
items may not be
appropriate
for Deep Wash
cycle. See "Cycle Guide."
Item or load not suitable
for selected
cycle.
See "Cycle Guide"
and "Using
Your Washer."
Empty pockets
before
washing.
Loose items such as coins could fall
between
basket and tub or may block
pump.
It may be necessary
to call for service to remove items.
It is normal
to hear metal
items on clothing
such as metal
snaps,
buckles, or zippers
touch against
the stainless
steel basket.
It is normal
to hear
the
pump
making
a continuous
humming
sound
with
periodic
gurgling
or surging
as final
amounts
of water
are
removed
during
the
spin/drain
cycles.
You may hear the hum of the sensing spins after
you have started
the washer.
This is normal.
Water
may splash off basket
if washer
is not level.
Tighten
fill-hose
connection.
Make
sure all four fill hose flat washers
are properly
seated.
Pull drain
hose from washer
cabinet
and properly
secure it to
drainpipe
or laundry
tub.
Do not place
tape over drain
opening.
Water
can back up out of a clogged
sink or drainpipe.
Check
all household
plumbing
for leaks (laundry
tubs, drain
pipe, water
pipes, and faucets.)
An unbalanced
load can cause basket
to be out of alignment
and cause water
to splash off tub. See "Using
Your Washer"
for
loading
instructions.
This is normal
operation
for
an
HE low-water
washer.
The load
will
not
be
completely
underwater.
The washer
senses
load
sizes
and
adds
correct
amount
of water
for
optimal
cleaning.
See
"What's
New
under
the
Lid."
IMPORTANT:
Do
not add
more
water
to washer.
Adding
water
lifts
the garments
off
the
washplate,
resulting
in less effective
cleaning.
14