LG U9C Serie Manual Del Propietário página 38

Symptom
The dust
concentration
levels are
Are you looking at the
different
same type of dust particle?
between the
product and the
Lg ThinQ app.
The password for the Wi-
Fi that you are trying to
connect to is incorrect.
mobile data for your
smartphone is turned on.
The wireless network name
(SSID) I set incorrectly.
The appliance
and smartphone
cannot be
connected via
Wi-Fi.
The router frequency is
not 2.4 ghz.
The appliance is too far
from the router.
38
Cause
• Make sure that the levels of the
PM1.0/PM2.5/PM10 dust are
displayed consistently between
the LG ThinQ app and your
product.
• A difference in values could
be caused by the difference in
update time between the LG
ThinQ app and the product.
• Find the Wi-Fi network
connected to your smartphone
and remove it, then connect
your appliance in LG ThinQ.
• Turn off the Mobile data of
your smartphone and connect
the appliance using the Wi-Fi
network.
• The wireless network name
(SSID) should be a combination
of English letters and numbers.
(Do not use special characters.)
• Only a 2.4 Ghz router frequency
is supported. Set the wireless
router to 2.4 GHz and connect
the appliance to the wireless
router. To check the router
frequency, check with your
Internet service provider or the
router manufacturer.
• If the appliance is too far from
the router, the signal may be
weak and the connection may
not be configured correctly.
Move the router closer to the
appliance.
EN
Remedy