Troubleshooting - SNOWJOE SUNJOE SPX800-PRO Manual Del Operador

Troubleshooting

• Disconnect the unit from the electrical power supply before carrying out maintenance on the machine or when checking that
its parts are in proper working order.
• To avoid unnecessary hassles, consult the following table before contacting customer service with any mechanical issues.
Problems
Machine refuses
to start
Fluctuating pressure
Machine stops
Machine pulsating
Machine often starts
and stops by itself
Machine starts, but
no water comes out
Possible Cause
• Power failure/machine not
plugged into a working receptacle.
• Defective socket.
• Defective extension cord.
• Pump sucking air.
• Valves dirty, worn out, or stuck.
• Pump seals worn out.
• Incorrect mains voltage.
• Thermal protection activated.
• Nozzle partially blocked.
• Air in inlet hose.
• Inadequate supply of mains water.
• Nozzle partially blocked.
• Water filter blocked.
• Hose kinked.
• Pump/spray gun is leaking.
• Trigger mechanism is broken.
• Pump/hoses or accessories frozen.
• No water supply.
• Water inlet filter blocked.
• Nozzle blocked.
Possible Solution
• Check to make sure machine is plugged into
a working outlet.
• Check the power cord and reset the GFCI.
Try a different outlet.
• Try the unit without an extension cord.
• Check the hoses and connections are airtight.
• Clean or replace valves/seals.
• Please call the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563)
for assistance.
• Check that the mains voltage corresponds to
specification on the model label.
• Let the washer cool down for 5 minutes, then restart.
• Clean the nozzle.
• Allow machine to run by holding the trigger until
regular working pressure resumes.
• Check that the water supply corresponds to the
specifications required.
• WARNING! Avoid using long, thin hoses
(minimum 1/2 in. diameter).
• Clean the nozzle.
• Clean the water inlet filter.
• Straighten out the hose to remove any kinks/blockages.
• Please call the Snow Joe
service center at 1-866-SNOWJOE (1-866-766-9563)
for assistance.
• Wait for pump/hoses or accessories to thaw.
• Connect inlet water.
• Clean the water inlet filter.
• Clean the nozzle.
13
+ Sun Joe customer
® ®
+ Sun Joe customer
® ®