Bloom Lab test processing
Error
Possible cause
Caution: The result is
Too large distance or obstruc-
lost if the connection
tions between Bloom Lab and
is re-established
smartphone.
with another device.
Bloom Lab or smartphone
Bluetooth
switched off.
connection lost or
cannot be
established.
Bluetooth not enabled on smart-
phone.
Bloom Lab not responding.
Bloom Lab shows
Bloom Test strip was inserted
recoverable error.
earlier than expected.
QR code on the Bloom Test strip
cannot be read.
Bloom Test strip has been used
already or does not match the
information provided on the regis-
tered test package.
Bloom Test strip was not inserted
properly.
Bloom Test strip was removed
during measurement.
Bloom Test strip inserted too late
for measurement.
The temperature that the Bloom
Lab is exposed to is above 40°C
(104°F).
Action to correct the error
Bring the smartphone close to the Bloom Lab and ensure there are
no obstructions in between. Re-establish the Bluetooth connection.
Check to make sure that the Bloom Lab is connected to a power
supply and the smartphone is switched on.
Re-establish the Bluetooth connection.
Check that the smartphone's Bluetooth is enabled and ready to pair.
Re-establish the Bluetooth connection.
Disconnect and reconnect the Bloom Lab from the power supply and
wait for the boot process to be finished.
Establish the Bluetooth connection.
Remove the Bloom Test strip from the Bloom Lab and follow the
steps according to the Bloom App.
Remove the Bloom Test strip from the Bloom Lab and follow the
steps according to the Bloom App.
Try inserting the Bloom Test strip slower or faster.
Remove the Bloom Test strip from the Bloom Lab and follow the
steps according to the Bloom App.
Remove the Bloom Test strip from the Bloom Lab and follow the
steps according to the Bloom App.
Re-insert the Bloom Test strip into the Bloom Lab and follow the steps
according to the Bloom App.
Repeat the testing procedure by using a new test.
Information: When a Bloom Test strip is inserted later than expected,
the sample can not be evaluated.
Ensure an ambient temperature below 40°C (104°F). Take care that
the Bloom Lab is not exposed to direct sunlight.
EN
11