Information & Service; Troubleshooting Guide - Philips Comfort HR1821 Manual Del Usuario

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10

Troubleshooting guide

This chapter summarises the most common problems you could encounter with your juice
extractor. Please read the different sections for more details. If you are unable to solve the problem,
please contact the Philips Customer Care Centre in your country (you will find its phone number in
the worldwide guarantee leaflet). If there is no Customer Care Centre in your country, turn to your
local Philips dealer or the nearest Philips Service Centre.
Problem
The appliance does not
work.
The motor unit gives off an
unpleasant smell the first
few times the appliance is
used.
The appliance makes a lot of
noise, smells, is too hot to
touch, smokes etc.
The sieve is blocked.
The sieve touches the feed
tube or vibrates strongly
during processing.
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Information & service
If you need information or if you have a problem, please visit the Philips
Web site at www.philips.com or contact the Philips Customer Care
Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal Care BV.
Solution
The appliance is equipped with a safety system. It won't work if the parts have not been
mounted properly. Check whether the parts have been attached in the right way, but
switch off the appliance before you do so.
This is not unusual. If the appliance continues to give off this smell after a few times,
check the quantities you are processing and the processing time. After the appliance has
been running for 2 minutes, you should switch it off and let it cool down for 2 minutes.
Switch off the appliance and unplug it.Turn to the nearest Philips service centre or your
dealer for assistance.
Switch off the appliance, clean the feed tube and process a smaller quantity.
Switch off the appliance and unplug it. Check if the sieve has been properly placed into
the pulp collector.The ribs in the bottom of the sieve should fit properly onto the
driving shaft. Check if the sieve is damaged. Cracks, crazes, a loose grating disc or any
other irregularity may cause malfunction.