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Guarantee
For this OASE unit purchased by you, OASE GmbH assumes a 24 month manufacturer's guarantee in
accordance with the guarantee conditions laid down in the following. The guarantee period starts with
the first purchase from an OASE specialist dealer. In other words, in the event of a resale, the guarantee
period will not restart again. Your legal rights as a purchaser, especially those ensuing from the
warranty, persist. They are not restricted by this guarantee.
Guarantee conditions
OASE GmbH guarantees for impeccable, purpose-related properties and workmanship, expert
assembly and proper functionality. Subject to our discretion, the guarantee refers to free-of-charge
repair and/or the free-of-charge supply of spare parts or of a replacement unit. Should the unit type
concerned no longer be manufactured, we reserve the right, at our discretion, to supply a replacement
unit from our range that is closest to the type subject to complaint. Claims, the origin of which can be
traced back to installation and operating faults as well as lack of care, use other than that intended,
effect of frost, cutting plugs, shortening cables, calcium deposits or improper attempts to repair, are not
covered by our guarantee protection. Hereby we refer to the proper use as contained in the instructions
of use, which form an integral part of the guarantee. Wear parts, such as, for instance, bulbs, etc. are
exempted from the guarantee.
The refund of costs for removal and installation, checks, claims for lost profit and damages are
exempted from the guarantee together with further reaching claims for damages and loss of whatever
nature caused by the unit or its use.
The guarantee is only valid in the country in which the unit was purchased from an OASE dealer. This
guarantee is governed by German law under the exclusion of the CISG regulations.
Guarantee claims can only be brought forward by presenting the sales receipt to us, OASE GmbH,
Tecklenburger Straße 161 in 48477 Hörstel, by returning to us the unit or part of the unit subject to
complaint, freight free, at your own risk, accompanied by the original purchase receipt from the OASE
specialist dealer, this guarantee document and written information of the fault encountered.
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