TROUBLESHOOTING
Before calling your dealer, refer to the checklist
Problem?
• The unit does not operate
• The unit does not cool or heat effectively
• The unit does not receive remote control signals, or
the remote control display is weak or non-existent
Problem?
• Air is not discharged immediately
• Operation stops suddenly
• Fog is blowing out from the unit
• There is a noise
• The outdoor unit gives off water and steam
All manuals and user guides at all-guides.com
Check
• Has a circuit breaker been tripped or a fuse blown?
• Is the power supply plug disconnected from the outlet?
• Is the Timer being used correctly?
• Has the temperature been set correctly?
• Are the air filters dirty?
• Are the air intake or outlet vents blocked?
• Are all the windows and doors closed?
*
Measure the temperature difference. Operation is
normal if, 15 minutes after the start of operation, the
temperature difference between the air intake and
outlet vents is 8°C or above for cooling and 14°C or
above for heating.
• Are the batteries weak?
• Have the batteries been inserted with the e and r
poles in the correct position?
Reason
At Cooling • Soft Dry (auto Fan Speed)
•
Air will not be discharged for approximately 40 seconds. The
unit is designed to prevent tobacco, cooking and body odors
from being discharged together with the cool air.
At Heating (POWER LED blinks)
•
This is to prevent cold air from blowing out. Please wait.
•
At Cooling • Soft Dry (auto Fan Speed)
The indoor fan repeatedly stops for 80 seconds and operates for 20
seconds to check the indoor temperature. Whenever the
temperature reaches the setting temperature, operation starts again.
•
At Heating (POWER LED blinks)
When the outdoor temperature is low and humidity is
high, frost accumulates on the outdoor unit. The
POWER LED blinks when the unit is melting the frost.
(Please wait as defrosting may take up to 10 minutes.)
• This occurs when the airflow from the air conditioner
cools the room.
• A 'passt' sound is heard during defrosting or when the
air conditioner operation has been stopped. This is
caused by the refrigerant inside the air conditioner
flowing in the opposite direction.
• The air conditioner will expand or contract due to
changes in temperature, causing a cracking sound.
• The sound of water flowing is caused by the
refrigerant flowing inside the unit.
• When defrosting, the frost melts and changes to water
and steam.
I Call the Dealer Immediately
If the following conditions occur, turn off and unplug the
main power supply, and then call the dealer immediately.
•
Abnormal noise is heard during operation.
•
Water or foreign material gets into the remote
control by mistake.
•
Water leak from the indoor unit.
•
Switches or buttons do not operate properly.
•
Circuit breaker trips or fuse blows frequently.
•
Power supply cord and plug become unusually warm.
•
A smell of burning is emitted.
I
When the Timer LED at indoor unit blinks
The Timer LED blinks indicating abnormality.
Press the check button at remote control for 5 seconds,
error code will be displayed.
Remote Control
Display.
ON
OFF
Press TIMER
or
button to identify the error code.
Beep sound (4 times) will be heard for the correct error code shown.
Turn off the power supply and remove the power supply plug.
Inform the error code to an authorised dealer.
•
Depending on which 3 characters are displayed,
temporary operation may be possible.
Possible
Characters allowing
Description
temporary
temporary
of operation
operation
operations
Emergency
H23
Cooling
operation with
limited functions.
H27
Heating
(The Timer LED
H28
Cooling
continues to blink.)
G Temporary operation
1. Press the MODE button and select Heating or
Cooling.
2.
Press the operation OFF/ON button
('beep! beep! beep! beep!' sound is heard).
* Use this operation temporarily, until repairs can be
made.
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