After-Sales Service And Application Service - Bosch ART 30-36 LI Manual Original

OBJ_BUCH-1929-001.book Page 19 Thursday, May 8, 2014 9:38 AM
Troubleshooting
d.c.
Problem
Trimmer fails to operate
Trimmer runs intermittently
Garden product labours
Garden product does not cut
Line can not be fed
Line keeps breaking
Tool suddenly stops working
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10-digit article number given on the type plate of
the garden product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham
Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0844) 7360109
E-Mail: [email protected]
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Bosch Power Tools
Possible Cause
Battery discharged
Battery too hot/cold
Battery not correctly inserted
Battery disconnected accidently
Internal wiring of garden product dam-
aged
On/Off switch defective
Grass too high
Cutting line to short/broken off
Spool empty
Line inside the spool entangled
Line inside the spool entangled
Battery charging level is too low
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch.com.au
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-Mail: [email protected]
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-Mail: [email protected]
English | 19
Corrective Action
Recharge battery; also see "Battery
Charging"
Allow to cool/warm
Ensure battery is fitted on second catch
Ensure battery is correctly fixed. Wait 10
seconds. Restart
Contact Service Agent
Contact Service Agent
Cut in stages
Replace cutting line
Replace the spool
Inspect the spool, rewind if necessary
Inspect the spool, rewind if necessary
Check charge level on battery
Recharge battery
F 016 L70 973 | (8.5.14)