Warranty only valid in Australia and New Zealand
This NUK product is covered by
a 24 month replacement or
repair warranty, which is in
addition to your rights under the
Australian Consumer Law (if
your product was purchased in Australia) or
New Zealand Consumer Guarantees Act (if
your product was purchased in New
Zealand).
Upon receipt of your claim, NUK will seek
to resolve your difficulties or, if the product
is defective, advise you on how to obtain a
replacement or refund.
In order to make a claim under our
warranty, you must have the original proof
of purchase documentation for the product
and present it when requested.
Should your product develop any defect
within 24 months of purchase because of
faulty materials or workmanship, we will
replace or repair it, at our discretion, free of
charge. A product presented for repair may
be replaced by a refurbished product of the
same type rather than being repaired.
Refurbished parts may be used to repair
the product.
Our replacement or repair warranty only
applies where a defect arises as a result of
faulty material or workmanship during the
warranty period. Your warranty does not
cover
misuse
or
accidental damage, or normal wear and
tear.
Your warranty does not:
• cover freight or any other costs incurred
in making a claim;
or
• cover damage caused by: power surges,
power dips, voltage supply problems, or
use of the product on incorrect voltage;
• servicing or modification of the product
other than by NUK;
• use
of
the
accessories,
supplies, parts or devices that do not
conform to NUK specifications;
negligent
handling,
product
with
attachments,
product
or
• exposure of the part to abnormally
corrosive conditions;
or
• extend beyond 3 months if the product
is
used
educational or rental applications.
The benefits given to you by our warranty
are in addition to other rights and remedies
under law in relation to the product.
In
Australia
guarantees that cannot be excluded under
the Australian Consumer Law. You are
entitled to a replacement or refund for a
major failure and for compensation for any
other foreseeable loss or damage. You are
also entitled to have the goods repaired or
replaced if the goods fail to be of
acceptable quality and the failure does not
amount to a major failure.
Our goods also come with guarantees that
cannot be excluded under the New Zealand
Consumer Guarantees Act.
If your warranty claim is not accepted, we
will inform you and if requested to do so by
you, repair the product provided you pay
the usual charges for such repair. You will
also be responsible for all freight and other
costs.
Should your product require repair or
service after the warranty period, contact
your local NUK customer service centre.
For more information, visit our website or
call our customer care line for advice on:
1800 804 918 in Australia,
or
0800 333 006 in New Zealand.
Should you experience any difficulties with
your product during the warranty period,
other
please contact NUK Customer Care.
For distributor addresses please refer to
page 193.
42
in
commercial,
our
goods
come
industrial,
with