Troubleshooting Table - Kohler K-682 Manual De Instrucciones

Troubleshooting (cont.)
NOTICE: Turn off the water supply to the valve before performing any maintenance.
NOTICE: This section is for general aid only. A Kohler Co. Authorized Service Representative or
qualified electrician should correct any electrical problems. For warranty service, call 1-800-4KOHLER
from within the USA and Canada, or 001-800-456-4537 from within Mexico.
For service parts information, visit your product page at www.kohler.com/serviceparts.

Troubleshooting Table

Symptoms
1. Control panel is not lit.
2. The interface power
indicator pulses but does
not turn on.
3. The interface functions
normally but no water
flows from the
components.
4. Only cold water from the
outlets.
Kohler Co.
Probable Cause
A. Power supply is not plugged
into the outlet.
B. Power supply connection to the
valve may be loose or
disconnected.
C. Interface cable connections may
be loose or disconnected.
D. Circuit breaker has been
tripped.
E. The valve memory may require
resetting.
F. If none of the above actions
correct the symptom, the valve
or interface requires servicing.
A. Interface cable connections may
be loose or disconnected.
B. If the above recommended
action does not correct the
symptom, the interface or valve
requires servicing.
A. Inlet/outlet fittings may be
blocked.
B. Hot and cold water supplies are
not turned on.
C. The valve memory may require
resetting.
D. System error.
E. If none of the above actions
correct the symptom, the valve
requires servicing.
A. Hot water supply is either not
turned on or not connected to
the valve inlet.
B. Hot water inlet is blocked.
C. If none of the above actions
correct the symptom, the valve
requires servicing.
5
Recommended Action
A. Plug the power supply into the
outlet.
B. Check power supply connections to
the valve and reconnect if needed.
C. Check all interface cable
connections, connect if needed.
D. Reset the circuit breaker.
E. Disconnect and reconnect the
power supply from the valve.
F. Contact your Kohler Co.
Authorized Service Representative.
A. Check all interface cable
connections, connect if needed.
B. Contact your Kohler Co.
Authorized Service Representative.
A. Check the inlets and outlets for
blockage or debris. Clean the inlet
screens. Refer to the "Clean the
Inlet Screens" section in the
Homeowners Guide.
B. Turn on the water supply to the
valve.
C. Disconnect and reconnect the
power supply from the valve.
D. Check the user interface for an
error code. Refer to the User
Interface Homeowners Guide.
E. Contact your Kohler Co.
Authorized Service Representative.
A. Check if the hot water supply is
turned on and connected to the
valve inlet.
B. Check if the hot water inlet screen
for blockage. Clean or replace the
inlet screen.
C. Contact your Kohler Co.
Authorized Service Representative.
1043183-5-E