Warranty Statement - PROZIS Chlea Manual Del Usuario

EN
PROBLEM CAUSE
The speaker is not The USB power adapter
charging. is not plugged into a wall
outlet or the USB cable
is not plugged into the
mini USB jack on the
back of the speaker.
The wall outlet is not
working.
The computer USB port
is not working.
There's no sound. The battery is empty.
The speaker is not
connected to the
cellphone.
The volume is too low.
There's no audio Speaker is not paired to
the audio source.
signal via BT
connection.
The volume is too low.
The speaker cannot Pairing is not working.
be connected.
The audio source is
switched off.
The BT is switched off at
the audio source.
The BT version is not
supported.
Poor sound quality The BT device is almost
is playing from the out of the range of the
BT device. speaker.
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SOLUTION
Plug the USB power adapter into a
wall outlet and plug the USB cable
into the mini USB jack on the speaker.
Plug another device into the same
outlet to confirm if the outlet is
working.
Make sure your computer power is
switched on and try another USB port.
Recharge the battery.
Go through the given instructions to
connect the device to the speaker.
Increase the volume.
Check whether a connection exists. If
necessary, pair the speaker again to
the audio source.
Increase the volume on the speaker.
Increase the volume on the audio
playback device.
Check whether the audio source
supports the A2DP protocol.
Switch on the audio source.
Switch on the BT function in the audio
source.
Use a different playback device.
Move your BT device closer to the
speaker.

Warranty statement

All electrical and electronic products commercialized by Prozis via
www.prozis.com are covered by the warranty applicable to the purchase
and sale of consumer goods.
GENERAL CONSIDERATIONS
This document contains the terms and conditions of Prozis' warranty for
final consumers.
This warranty is valid exclusively for consumers who purchase the product
for non-professional purposes.
WARRANTY PERIOD
Prozis guarantees the product is to remain free from material and
production defects for a 2-year period, counting from the date of initial
purchase by a consumer and respective delivery, or for longer if legally
established by the applicable national law.
In the event that repair is required, this 2-year period is suspended during
repair time.
CONSUMABLES
The gradual performance decrease caused by prolonged use of the
product's consumable components, such as batteries, is not covered by
this warranty unless the malfunction is caused by faulty design, materials or
production.
HOW TO MAKE A CLAIM
If the need arises to exercise the rights conceded to you through this
warranty, please contact Prozis customer service via the communication
channels provided on the Prozis website, and follow the provided
instructions or recommendations. Contact and technical assistance
information is also provided at the end of this warranty.
Any claims made regarding this warranty will only be valid if proof of
EN
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