TROUBLESHOOTING
Probable Causes/Corrections
If the washing machine doesn't work.
The Washing Cycles
button is not properly
positioned.
The LED of the ON/OFF
key is not ON.
The machine is in the
soaking step.
The plug is not properly
connected to the outlet.
The electrical circuit
(outlet, power cord,
circuit breaker) is in bad
condition.
Blackout.
The washing machine lid
is opened.
It is been used an
adaptor ou extension
cord.
The supply voltage is
low.
Wrong voltage.
If agitation is low.
The Delicate program
was selected.
If the washing machine doesn't drain/spin.
The drain hose is too
high.
The end of the drain
hose in the laundry sink
is submerged in water.
The washing machine lid
is opened.
The drain hose is folded
or strangled.
14
Position the button on
the chosen program.
Press the key and wait
for 5 seconds.
Please wait the end of
the soak step.
Check the plug and
outlet in which the
machine is connected.
Check the electrical
circuit. If necessary, call
an electrician.
Wait for the return of the
energy.
Close the lid.
Do not use adaptors,
replace the socket. Do
not use extension cord.
Call an electrician to
check the electric net
voltage in your home.
Check the correct
voltage for your washing
machine.
During the Delicate
washing the agitation is
slower to not damage
clothing. Does not
require correction.
Place the hose to a
maximum height of 140
cm.
Do not let the end of
the drain hose stay
submerged when the
laundry sink is full.
Close the lid.
Unfold or clean the drain
hose.
Vibration/noises.
The machine is not
leveled.
The machine is against
the wall or to a furniture.
The clothes are badly
distributed in the drum.
The package base has
not been removed.
Noise during spin.
Noise during the start
of spin.
If the washing machine fills and drain at the same
time.
It was placed more than
20 cm of the drain hose
in the drain outlet.
The outlet hose water
was amended.
The drain hose is too
low.
Noise of water inside the washing machine.
Balancing system.
If softener/bleach comes before its time.
The maximum level was
exceeded.
Level the washing
machine.
Take the washing
machine far from the
wall or furniture.
Distribute the clothes
correctly and do not
wrap them in agitator.
Remove all package
parts.
The drain pump is
turned ON causing a
characteristic noise,
which is normal.
It is normal to occur in
some cases the contact
between the drum and
the inside of the washing
machine. This does not
affect the operation of
the washing machine.
Place it at maximum of
to 20 cm of drain hose in
the drain outlet.
The drain hose can not
be amended. Check the
hydraulic installation of
the residence.
Position the drain hose
at a minimum height of
90 cm.
It is normal because
your washing machine
has a balancing system
with a liquid which is
inside the drum. This
liquid is especially
developed to not
cause damage to your
washing machine.
Do not exceed the
maximum level indicated
in the dispenser.