Diagnostics; Using Diagnostics - KENMORE ELITE 796.4168 Serie Manual De Uso Y Cuidado

Should you experience any problems with your washing
machine, it has the capability of transmitting data via
your telephone to the Diagnostics Team. This gives you
the capability of speaking directly to our specially
trained technicians. The technician records the data
transmitted from your machine and uses it to analyze
the issue, providing a fast and effective diagnosis.

Using Diagnostics

First, call 1-844-553-6667 (U.S.A.) or 1-800-469-4663 (Canada). If the number of the phone you are using ins on file
and is associated with your washer, you will be quickly relayed to a Diagnostics team agent. Follow the technician's
instructions and perform the following steps only when requested to by the Diagnostics agent.

DIAGNOSTICS

If you experience problems with your washer, in the
U.S.A. call 1-844-553-6667, and in Canada call
1-800-469-4663. Only use the Diagnostics feature
when instructed to do so by the Diagnostics Team.
The transmission sounds that you will hear are normal
and sound similar to a fax machine.
Diagnostics cannot be activated unless your washing
machine is turned on by pressing the POWER button.
If your washing machine is unable to turn on, then
troubleshooting must be done without using Diagnostics.