28. Defects - Malfunctions
Direct action by the customer
Before calling service personnel, to avoid unnecessary expense, check whether the machine problem corresponds to
one of the cases listed below.
PROBLEM
The coffee machine does not work
and the display (16) is blank.
Coffee dispensing time too short.
Coffee drips out of machine.
Loss of water under the machine.
Machine heated up, but it does not
dispense coffee.
The automatic level-control devices
remain in operation.
MESSAGE
POSSIBLE CAUSES: when the message is
visualized
Machine cold
This message will appear on the display if any
Please wait
dispensing icon is pressed every time the machine
is turned on until the service boiler pressure falls
below the pre-set working pressure.
Service
This message is displayed when the machine
needed
requires the periodic maintenance intervention. In
order to eliminate temporary the message, keep
pressed
The message will reappears in the successive
relighting of the machine with the main switch.
Softener
This message is displayed when the softener
resins need to be regenerated. (Follow the
instructions on softener maintenance).
Machine in
This message is displayed when the machine
stand-by
switch ON/OFF has been programmed. The
message indicates that the machine is switch-off
and is in stand-by status.
Messages
about washings
CAUSE
No electricity supply.
11). Underpan gasket dirty with coffee.
Coffee ground too coarse .
Coffee too old.
Filter holes blocked or filter holder
(11) outlet hole dirty.
Discharge well clogged up.
Discharge basin hole blocked.
Water supply or water softener tap
closed.
No water in system.
Same causes as above.
Messages in explicit mode
(24) key for approximately 8 seconds.
SOLUTION
Check the electricity supply.
Check the position of the main switch
(1).
Clean using the special brush provided.
Use new coffee.
Clean.
Use a coarser grind.
Clean.
Clean.
Open the taps
Wait until water is available or call a
plumber.
Same solution as above.
VERIFICATIONS
When the service boiler reaches the pre-set
pressure, the message automatically disappears.
Contact the authorized technical department. The
message will be displayed until the service will be
carried out.
Once regeneration has been completed, keep the
(24) key pressed for
to cancel out the message.
Refer to the Technician's Manual to see how to
program the switch ON/OFF of the machine.
Press the "STOP/Coffee continue" key to force
the machine on.
Please consult this manual at the "Cleaning op-
erations ".
30 EN
approximately 8
seconds