Frequently Asked Questions
My Air Purifier is starting to make noise and the air output is less. What's wrong?
The filters may be dirty. High amounts of contaminates can block the pores in the
filter and stop the air from moving through it. Clean the HEPA Filter.
How long should I run my Air Purifier?
For best results, you should operate your Air Purifier 24 hours a day. This unit will be
more effective when doors and windows are closed.
Can I wash the filters with water and or detergent?
No. Washing the filters will destroy them.
Accessories and Replacement Filters
To order replacement pre-filters, visit our website at: www.kaz.com
or call us at 1-800-477-0457.
Universal Carbon Pre-filter (38002)
Consumer Relations
Mail questions or comments to:
Kaz, Incorporated
Consumer Relations Dept.
250 Turnpike Road
Southborough, MA 01772
NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER
RELATIONS FIRST OR SEE YOUR WARRANTY. DO NOT RETURN TO THE
ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE MOTOR
HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND CAUSE
DAMAGE TO THE AIR PURIFIER OR PERSONAL INJURY.
Call us toll-free at: 1-800-477-0457
Or visit our website at: www.kaz.com
Please be sure to specify a model number.
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