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21 Troubleshooting Guide
21.1 Chain Saw
Always disconnect the chain saw from the power supply carrying out any inspection, maintenance or cleaning on the chain
Condition
Chain saw cuts out during
operation.
Chain saw does not start
when switched on.
During sawing it smokes
or smells burnt.
46
Possible Cause
The chain saw was accidentally disconnected
from the power supply.
The GFCI has interrupted the electrical circuit. ► Reset the GFCI.
The electrical outlet is secured with less than
16 A.
The overload cutout was activated.
The chain saw was accidentally disconnected
from the power supply.
The GFCI has interrupted the electrical circuit. ► Reset the GFCI.
The electrical outlet is secured with less than
16 A.
The chain brake is engaged.
The saw chain is tensioned too tight.
The guide bar sprocket is blocked.
The saw chain is not or improperly sharpened. ► Properly sharpen the saw chain.
Working technique is not correct.
The chain lubrication mechanism is operating
inefficiently or not functioning.
saw.
Remedy
► Reconnect the chain saw to the power
supply.
► Use a properly secured power supply.
► Clean the saw chain.
► Properly tension the saw chain.
► Reset the overload cutout.
► Switch the chain saw back on.
► Reconnect the chain saw to the power
supply.
► Use a properly secured power supply.
► Disengage the chain brake.
► Switch the chain saw back on.
► Properly tension the saw chain.
► Spray the guide bar sprocket with resin
remover.
► Seek help from a professional.
► Have the saw chain lubrication mechanism
checked by an authorized STIHL servicing
dealer.
21 Troubleshooting Guide
0458-729-8621-A