Additional Information
Symptom
You cannot adjust the monitor
with the buttons on the front
panel
Screen image is not centered or
sized properly
Edges of the image are curved
White lines show red or blue
shadows at edges
Picture is fuzzy
Picture bounces or has wavy
oscillations
Picture is flickering
Picture appears to be
ghosting
Wavy or elliptical (moire) pattern
is visible
Two fine horizontal lines (wires)
are visible
Hum is heard right after the
power is turned on
White does not look white
14
Check these items
• If the Control Lock function is set to "ON," set it to "OFF" using the OPTION OSD (page 9).
• Press the
(AUTO SIZING AND CENTERING) button (page 6)
• Adjust the size (page 10) or centering (page 8).
• Some video modes do not fill the screen to the edges. This problem tends to occur with
certain video boards.
• Adjust the geometry (page 10).
• Adjust the convergence using the SCREEN OSD (page 8).
• Adjust the contrast and brightness (page 6).
• Degauss the monitor using the OPTION OSD (page 9).
If you place equipment which generates a magnetic field, such as a loudspeaker, near the
monitor, or you change the direction of the monitor, the color may not be uniform.
The degauss function demagnetizes the metal frame of the CRT to obtain a neutral field for
uniform color reproduction. If a second degauss cycle is needed, allow a minimum interval
of 20 minutes for the best result.
• If red or blue shadows appear along the edges of images, adjust the convergence using the
SCREEN OSD (page 8).
• If the moire is cancelled, the picture may become fuzzy. Decrease the moire cancellation
effect using the SCREEN OSD (page 8).
• Isolate and eliminate any potential sources of electric or magnetic fields. Common causes
for this symptom are electric fans, fluorescent lighting and laser printers.
• If you have another monitor close to this monitor, increase the distance between them to
reduce the interference.
• Try plugging the monitor into a different AC outlet, preferably on a different circuit.
• Try using the monitor with a different computer in a different room.
• Refer to your computer system's manual and change your display refresh rate settings so
they match the monitor's capabilities.
• Eliminate the use of video cable extensions and/or video switch boxes. Excessive cable
length or a weak connection can produce this symptom.
• Cancel the moire using the SCREEN OSD (page 8).
The moire may be modified depending on the connected computer.
• Due to the relationship between resolution, monitor dot pitch and the pitch of some image
patterns, certain screen backgrounds sometimes show moire. Change your desktop pattern.
• These wires stabilize the vertically striped aperture grille (page 3). This aperture grille
allows more light to pass through to the screen giving the Trinitron CRT more color and
brightness.
• When the power is turned on, the auto-degauss cycle is activated. While the auto-degauss
cycle is activated, a hum may be heard. The same hum is heard when the monitor is
manually degaussed. This is not a malfunction.
• Adjust the color temperature using the COLOR OSD (page 8).
• Check that the 5 BNCs are connected in the correct order (from left to right: Red–Green–
Blue–HD–VD).