Troubleshooting (cont.)
Symptoms
3.
Water does not cascade
evenly over the entire
bathing well rim.
4.
Unit stops automatically
before 18 minutes.
5.
Noisy operation.
6.
Water temperature drops
significantly over 20
minutes of operation.
7.
Chromatherapy lights do
not work.
Kohler Co.
Probable Causes
C. "On/Off" control switch does not
light up or flash when the unit is
running or filled as required.
D. Pump/motor does not work.
E. Control does not work.
A. Unit is not level.
B. Bathing well ports are blocked.
C. Metal suction screen is blocked.
A. GFCI/ELCB trips.
B. Motor overheated and protection
device activated.
C. Water level drops below the
overflow channel sensors during
operation ("yellow" ring will be
flashing on pump switch).
A. Metal suction screen is not in
place over the plastic suction
cover.
B. Insufficient water level in the
overflow channel.
C. Pump/motor rattles.
A. Heater limit switch tripped.
Indicator light should be "On"
during operation.
B. Heater does not work.
A. Damaged wiring harness.
B. Control does not work.
English-17
Recommended Action
C. Check the wiring or replace the
"On/Off" control switch. Refer to
the installer/dealer.
D. Rebuild or replace the
pump/motor. Refer to the
installer/dealer.
E. Check the wiring or replace the
control. Refer to the
installer/dealer.
A. Level the unit by using the
wrench provided to turn the
adjustable feet up or down as
needed.
B. Remove blockage.
C. Clean the metal suction screen.
A. Identify the source of the fault
and correct. Refer to the
installer/dealer.
B. Check for blockage of the motor
vent. Allow the motor to cool,
then remove the blockage.
Check for a plugged metal
suction screen, and allow the
motor to cool before restarting.
Check for blockage of the
bathing well ports. Remove the
blockage, and allow the motor to
cool before restarting.
C. Fill the bathing well until water
flows over the bathing well rim,
into the overflow channel, and
covers the overflow channel
sensors. Suggested fill level is to
the drain overflow. Make sure
the bath drain seals properly.
A. Position the metal suction screen
over the plastic suction cover to
prevent cavitation.
B. Fill the bathing well until water
flows over the bathing well rim,
into the overflow channel, and
covers the overflow channel
sensors. Suggested fill level is to
the drain overflow. Make sure
the bath drain seals properly.
C. Make sure the pump/motor
banding straps have been cut.
A. Reset the GFCI/ELCB.
B. Check the wiring or replace the
heater. Refer to the
installer/dealer.
A. Check the wiring or replace the
control. Refer to the
installer/dealer.
B. Replace wiring harness. Refer to
the installer/dealer.
1019731-BR2-A