Problem
The iron is plugged in but the soleplate
is cold.
No steam
No Shot of Steam (type GC2010,
2011, 2015, 2016, 2025, 2030 only) or
no Vertical Shot of Steam (Types
GC2030, 2025,2016, 2015 only)
Flakes and impurities come out of the
soleplate during ironing.
Red pilot light is blinking (type GC2030
only).
Water drips out of the soleplate (types
GC2016, 2015, 2011, 2010, 2006, 2005
only).
Troubleshooting
This chapter summarises the most common problems you could
encounter with your iron. Please read the different sections for more
details. If you are unable to solve the problem, please contact the Philips
Customer Care Centre in your country. See the worldwide guarantee
leaflet for telephone numbers of the or visit our website at
www.philipsonline.com.
Possible cause(s)
Connection problem.
Temperature dial set at MIN.
Not enough water in the water tank.
The steam control has been set to
position O.
The soleplate is not hot enough
and/or the Drip Stop function (types
GC2030, 2025, 2020) has been
activated.
The (Vertical) Shot of Steam function
has been used too often within a very
short period.
The soleplate is not hot enough.
Hard water forms flakes inside the
soleplate.
The auto shut-off function has been
activated. See "Automatic shut-off"
section.
The temperature has been set too
low.
ENGLISH
Solution
Check the mains cord, the plug and
the wall socket.
Set the temperature dial to the
required temperature.
Fill the water tank (see Filling the
water tank).
Set to steam position q or w (see
Steam ironing).
Set the temperature dial to a
temperature in the steam area
(&@4,050 to MAX). Put the iron on
its heel and wait until the amber pilot
light has gone out before you start
ironing.
Put the iron in horizontal position and
wait for a while before using the
(Vertical) Shot of Steam function
again.
Set the temperature dial to a
temperature in the steam area
(&@4,050 to MAX). Put the iron on
its heel and wait until the amber pilot
light has gone out before you start
ironing.
Use the Calc-Clean function a few
times (see 'Calc-Clean').
Shake the iron lightly to deactivate the
auto shut-off function: the pilot light
will stop blinking.
Set the temperature dial to a
temperature in the steam area
(&@4,050 to MAX). Put the iron on
its heel and wait until the amber pilot
light has gone out before you start
ironing.
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