• Firstly, we inform you that products manufactured and sold by the manufacturer are
equipment destined for an industrial use, not for domestic use. Because of this, the applied
warranty is not regulated by Consumers Law, but by the trade guarantee laws.
• The manufacturer warranty covers for the period of one year every manufacturing defect
or any hidden defect of the product. The warranty that the manufacturer as a
manufacturer gives to its commercial network is based on defective parts replacement
sent with the shipping charge paid, being responsibility of the distributor covering the
repair warranty (labour and consumables); and, of course, the equipment start-up in the
first installation in the establishment.
• It is responsibility of the distributors to take care about final users guarantees, requesting
the manufacturer the necessary components for repairs or replacements.
• The warranty does not cover panes breaking after having been delivered by the
manufacturer; nor damaged parts due to a bad use or the normal wear of them.
• If during the first three months of function a fault whose repair is disproportionate in
comparison with the device value is detected, there could be conceded the total
equipment replacement.
• Any intervention in the device that affects the electrical connection, cooling part or
electronic microcontroller not authorized by our SAT (Technical Assistance Service) will
result in the loss of the guarantee period remaining of the device.
• If exceptionally the distributor is unable of making a repair, there could be conceded, prior
SAT authorization, the gathering of a device for its repair at the manufacturer facilities,
being afterwards returned to the client. If the repair takes place in a period out of
warranty, the repair and transport costs will be charged to the client.
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