Technical Assistance Service; Warranty Conditions; Used Appliances And Packaging; Environmentally-Friendly Disposal - Siemens EC6 Y Serie Instrucciones De Uso

Fault
The burner flame is not uni-
form.
The gas flow is not normal
or there is no gas.
The kitchen smells of gas. A gas tap has been left on.
The burner immediately
switches off after releasing
the control knob.

Technical Assistance Service

When contacting our Technical Assistance Service, please
provide the product number (E-Nr.) and production number
(FD) of the appliance. This information is given on the
specifications plate located on the lower section of the hob and
on the label in the user manual.
Please find the contact data of all countries in the enclosed
customer service list.
To book an engineer visit and product advice
0344 892 8999
GB
Calls charged at local or mobile rate.
01450 2655
IE
0.03 € per minute at peak. Off peak 0.0088 € per
minute.
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.

Used appliances and packaging

If the ) symbol is shown on the specifications plate, bear in
mind the following instructions:

Environmentally-friendly disposal

Dispose of packaging in an environmentally-friendly manner.
This appliance is labelled in accordance with
European Directive 2012/19/EU concerning used
electrical and electronic appliances (waste electrical
and electronic equipment - WEEE). The guideline
determines the framework for the return and recycling
of used appliances as applicable throughout the EU.
The packaging of your appliance has been manufactured using
only the materials which are strictly necessary to guarantee
efficient protection during transport. These materials are 100%
recyclable, thus reducing the environmental impact. You can
also contribute to caring for the environment by following the
advice below:
Dispose of the packaging in the appropriate recycling bin.
■
Before you get rid of an old appliance, make sure you disable
■
it. Contact your local authority to find out the address of your
nearest recycling centre to dispose of your appliance.
10
Possible cause
The burner components are not correctly posi-
tioned.
The grooves on the burner are dirty.
The gas supply is blocked by gas taps.
If the gas is supplied from a gas cylinder, check
that it is not empty.
Incorrect coupling of gas cylinder.
Possible gas leak.
The control knob was not held down for long
enough.
The grooves on the burner are dirty.
Solution
Correctly place the parts on the appropriate
burner.
Clean the grooves on the burner.
Open all gas taps.
Change the gas cylinder.
Turn off the taps.
Check that the coupling is sound.
Shut off the gas supply, ventilate the premises and
immediately notify an authorised installation techni-
cian to check and certify the installation. Do not
use the appliance until ensuring that there is no
gas leak in the installation or appliance itself.
Once the burner is on, hold the control knob down
a few seconds longer.
Clean the grooves on the burner.

Warranty conditions

In the unlikely event that the appliance is damaged or does not
meet your expectations in terms of quality, please inform us as
soon as possible. For the warranty to be valid, the appliance
must not have been tampered with, or used inappropriately.
The applicable warranty conditions are those set out by the
company's representative office in the country of purchase.
Detailed information is available from retail outlets. Proof of
purchase must be presented to obtain the benefits of the
warranty.
We reserve the right to introduce changes.
Do not pour used oil down the sink. Collect it in a sealed
■
container and take it to an appropriate collection point or,
failing that, place it in the rubbish bin (it will end up in a
controlled dump; this is probably not the best option, but it
will avoid contaminating ground water).