Troubleshooting (cont.)
Symptoms
5.
Water is discharged
from the steam head.
6.
No steam following 5
minutes of having
turned on the steam
generator.
7.
Cannot set the clock or
change the settings.
8.
Steam stopped.
Kohler Co.
Probable Causes
C. The user interface is damaged (green
status light on the steam generator is
on).
A. Normal operation.
B. Water supply lines are connected
improperly.
C. Internal steam generator components
are not functioning properly.
A. An error has occurred.
B. The temperature setpoint has already
been reached.
C. Inadequate power is being supplied
to the steam generator (green status
light on the steam generator is off).
D. Steam line or steam head is blocked.
E. Steam generator is damaged.
A. The "Power" button has been turned
off.
A. An error has occurred.
B. The session time limit or the
temperature setpoint were met.
Recommended Action
C. Contact the Customer Care
A. A small amount of water is
B. Review the steam generator
C1. Turn off the water supply to the
C2. Contact the Customer Care
A. Check the user interface for error
B. Confirm the temperature setpoint
C1. Provide adequate power to the
C2. Contact the Customer Care
D. Check the steam line and steam
E. Contact the Customer Care
A. Press the "Power" button on the
A1. Check the user interface for error
B. Restart the session timer or
11
Center using the information
provided on the back page of this
manual.
normally discharged from the
steam head just before, during,
and after steam generator use, as
well as when the power clean
function is activated.
installation guide and reinstall
the water supply lines at the
proper locations.
steam generator. If possible, drain
the tank. Slowly open the water
supply valve to refill the steam
generator.
Center using the information
provided on the back page of this
manual.
messages. If an error message
appears, troubleshoot the
appropriate error message listed
above.
is greater than the current steam
room temperature. Increase the
temperature setpoint if desired.
steam generator. Use the
provided test kit, if necessary, to
ensure the steam generator is
working properly.
Center using the information
provided on the back page of this
manual.
head for blockage. Remove any
blockage.
Center using the information
provided on the back page of this
manual.
user interface.
messages. If an error message
appears, troubleshoot the
appropriate error message listed
above.
increase the temperature setpoint
to start another steam cycle.
1230489-2-C