Disclaimer of warranty
The warranty does not include product non-conformities derived from:
Weather conditions, chemical agents, improper use and other causes that do not
depend directly on the product.
Installation and/or handling of the equipment by unauthorized personnel.
Installation, maintenance or repair not adjusted to the procedures described in the
documentation for this purpose by ECOFOREST.
Improper transportation of the product.
Parts wear due to normal equipment operation, unless due to a manufacturing
defect.
Request for service under warranty
A request for service during the warranty period must be presented at the establishment
where the product was purchased, indicating in writing the reason for the non-
compliance, serial number and date of purchase of the product.
Product returns will only be accepted if previously accepted in writing by ECOFOREST.
The product must be returned in its original packaging and with a legal document that
supports the date of purchase from the establishment that made the sale.
9.2. Authorised distributors and technical service
ECOFOREST has an extensive network of authorized companies that distribute and
perform the technical service on its products. This network will provide our customers
with all the information and technical support they need, anywhere and under any
circumstance
Installer manual ecoSMART e-system
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