Section X - Troubleshooting - Tyco KENDALL GENIUS 2 Manual De Operación Y Servicio

Status: Approved Doc#: AW10001726 Effective Date: nulldate
General Cleaning Instructions
Cleaning of the GENIUS 2 Checker/Calibrator may be performed as follows:
• FIRST, UNPLUG THE GENIUS 2 Checker/Calibrator FROM POWER SOURCE. NEVER CLEAN THE DEVICE WHILE CONNECTED TO THE
MAINS SUPPLY.
• A mild detergent should be used for general cleaning of outside surfaces. Also, a cloth damped with isopropyl alcohol can be
used to clean the unit. DO NOT USE abrasives or solvents. Avoid excess moisture around the target assemblies and the electrical
connectors.
• Do not attempt to clean the target below the rubber flaps.
• Do not clean the target nests or flaps with alcohol.
If there is any doubt about the compatibility of a cleaning agent with part of this equipment or its materials contact
Tyco Healthcare/Kendall customer service (See Section XI).

Section X - Troubleshooting

Some of the common problems are as follows:
Problem
GENIUS 2 Checker / Calibrator will
not power up
Test report does not write to USB
flash drive
Multiple GENIUS 2 thermometers
fail recalibration
Error 6 repeatedly appears while
testing the same GENIUS 2
thermometer
GENIUS 2 thermometer seems
to read high or low following a
successful recalibration
GENIUS ™ 2
Checker / Calibrator
Probable Cause
GENIUS 2 Checker / Calibrator not receiving AC power
Blown fuse
USB flash drive not formatted
USB flash drive write protected
USB flash drive does not contain enough free memory space
USB flash drive incompatible with GENIUS 2 Checker/Calibrator
GENIUS 2 Checker / Calibrator has not had enough time to detect
the newly inserted USB flash drive
Probe cover stuck in one of the blackbody targets
Dirty probe cover
Dirty thermometer lens
GENIUS 2 thermometer not seated correctly
GENIUS 2 thermometers, probe covers, and/or checker/calibrator
not at room temperature.
Potential power consumption issue with GENIUS 2 thermometer
Probe cover reused during calibration check / recalibration
10/23/2008 Artwork#s: WN 182563-01 Job#: 16245
Corrections
Check AC power connections
Replace fuse
Use PC or laptop to format flash drive
Use PC or laptop to turn off write protection
Use PC or laptop to delete unnecessary items or use different USB flash drive
Use different USB flash drive
Retry write process
Remove probe cover from blackbody target using small needle-nose pliers or
hemostats. Do not scratch the interior surface of the target.
Use a new probe cover for each reading. Do not re-use a probe cover. Probe
covers should never be touched by hand.
Clean the thermometer lens per the instructions in the GENIUS 2 operating
manual.
Ensure that the GENIUS 2 thermometer is completely seated in the target and
at the proper angle.
Ensure that the GENIUS 2 thermometers, probe covers, and/or checker/
calibrator have had enough time to equilibrate to room temperature before
proceeding.
Repeat calibration check / recalibration with a different GENIUS 2
thermometer and return problem thermometer for factory servicing.
Repeat calibration check / recalibration using a new probe cover prior to
every target insertion during the process.
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Operation and Service Manual