If you experience
Possible Causes and/or Recommended Solutions
Temperature is
too warm
There is interior
moisture buildup
NOTE: Some
moisture buildup is
normal.
The ice maker is
not producing ice
or not enough ice
(on some models)
The ice cubes are
hollow or small
(on some models)
NOTE: This is an
indication of low
water pressure.
Off-taste, odor or
gray color in the
ice (on some
models)
The following accessories are available for your refrigerator. To
order, contact us and ask for the Part Number.
In the U.S.A., visit our webpage www.whirlpool.com/
accessories or call 1-800-901-2042.
14
New Installation - Allow 24 hours following installation for the refrigerator to cool completely.
Door(s) opened often or not closed completely - Allows warm air to enter refrigerator. Minimize door
openings and keep doors fully closed.
A large amount of warm food has been recently added - Allow several hours for refrigerator to return to
normal temperature.
Check that the Temperature Control(s) are set correctly for the surrounding conditions - Adjust the
controls to one setting colder. Check temperature in 24 hours. See "Using the Control(s)."
Humid room - Contributes to moisture buildup in the refrigerator.
Door(s) opened often or not closed completely - Allows humid air to enter the refrigerator. Minimize door
openings and keep door fully closed.
The ice maker is not connected to a water supply - Connect refrigerator to water supply and turn water
shutoff valve fully open.
A kink in the line can reduce water flow - Straighten the water source line.
Ice maker is not turned on - Make sure the ice maker wire shutoff arm or switch (depending on model) is
in the ON position.
New installation - Wait 24 hours after ice maker installation for ice production to begin. Wait 3 days for full
ice production.
Large amount of ice recently removed - Allow sufficient time for ice maker to produce more ice.
Ice cube jammed in the ice maker ejector arm - Remove ice from the ejector arm with a plastic utensil.
A reverse osmosis water filtration system connected to your cold water supply can decrease water
pressure - See "Water Supply Requirements."
The water valve is not completely open - Turn the water shutoff valve fully open.
A kink in the line can reduce water flow - Straighten the water source line.
A reverse osmosis water filtration system connected to your cold water supply can decrease water
pressure - See "Water Supply Requirements."
If questions regarding water pressure remain, call a licensed, qualified plumber.
New plumbing connections can cause discolored or off-flavored ice - Discard the ice and wash the ice
storage bin. Allow 24 hours for the ice maker to make new ice, and discard the first 3 batches of ice
produced.
Ice stored too long can develop an off-taste - Discard ice. Wash ice bin. Allow 24 hours for ice maker to
make new ice.
Food odor transferring to ice - Use airtight, moisture proof packaging to store food.
There are minerals (such as sulfur) in the water - A water filter may need to be installed to remove the
minerals.
ACCESSORIES
Automatic Ice Maker (optional):
Order Part #24ECKMF
affresh™
†
Kitchen & Appliance Cleaner:
Order Part #W10355010