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The limited warranty is non-transferrable and shall automatically terminate if the original retail
consumer purchaser resells the Radio Systems product or transfers the property on which the
Radio Systems product is installed. This Limited Warranty excludes accidental damage due to
dog chews; lightning damage; or neglect, alteration, and misuse. Consumers who purchase
products outside of Australia, New Zealand, or from an unauthorised dealer will need to
return the Product to the original place of purchase for any warranty issues.
Please note that Radio Systems does not provide refunds, replacements, or upgrades for
change of mind, or for any other reason outside of these Warranty terms.

Claims Procedure

Any claim made under this Warranty should be made directly to Radio Systems Australia Pty
Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd.
PO Box 765, Mudgeeraba QLD 4213
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
To file a claim, a proof of purchase must be provided. Without a proof of purchase, Radio
Systems will not repair or replace faulty components. Radio Systems requests the Consumer to
contact the Radio Systems Customer Care Centre to obtain a Warranty Return number, prior
to sending the Product. Failure to do so may delay in the repair or replacement of the Product.
www.petsafe.net
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