Troubleshooting - Nokia E75 Manual Del Usuario

Troubleshooting

To view frequently asked questions about your device, see
the product support pages at www.nokia.com/support.
Q: What is my lock, PIN, or PUK code?
A: The default lock code is 12345. If you forget the lock code,
contact your device dealer. If you forget a PIN or PUK code, or
if you have not received such a code, contact your network
service provider.
Q: How do I close an application that is not
responding?
A: Press and hold the home key. Scroll to the application and
press the backspace key to close the application.
Q: Why do images look smudgy?
A: Ensure that the camera lens protection windows are clean.
Q: Why do missing, discolored, or bright dots
appear on the screen every time I switch on my
device?
A: This is a characteristic of this type of display. Some displays
may contain pixels or dots that remain on or off. This is
normal, not a fault.
Q: Why can't I find my friend's device while using
Bluetooth connectivity?
A: Check that both devices are compatible, have activated
Bluetooth connectivity, and are not in the hidden mode.
Check also that the distance between the two devices is not
158
over 10 meters (33 feet) and that there are no walls or other
obstructions between the devices.
Q: Why can't I close a Bluetooth connection?
A: If another device is connected to your device, you can close
the connection using the other device or by deactivating
Bluetooth connectivity. Select
Connectivity Bluetooth
>
Q: Why can't I see a WLAN access point even
though I know I'm within its range?
A: Check that the Offline profile is not in use in your device.
The wireless LAN (WLAN) access point may use a hidden
service set identifier (SSID). You can only access networks that
use a hidden SSID if you know the correct SSID and have
created a WLAN access point for the network on your Nokia
device
Check that the WLAN access point is not on channels 12-13,
as they cannot be associated with.
Q: How do I turn WLAN off on my Nokia device?
A: The WLAN on your Nokia device turns off when you are not
connected or trying to connect to another access point, or not
scanning for available networks. To further reduce battery
consumption, you can specify that your Nokia device does not
scan, or scans less often, for available networks in the
background. The WLAN is deactivated in between
background scans.
Menu Control panel
>
and Bluetooth > Off.
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