4. RMA methods
If RMA is necessary, you have to deliver your product to the nearest ASUS Repair Center. ASUS may in
its sole discretion simplify the service procedure by offering you to deliver the Product to the retail shop
where you bought it or through a free pick-up and delivery service.
5. Exclusions from this limited Warranty Service
ASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers
technical hardware issues during the warranty period and in normal use conditions. It does not apply to
software issues or customer induced damages or circumstances such as but not limited to:
(a) The Product has been tampered, repaired and/or modified by non-authorized personnel.
(b) The serial number of the Product, components or accessories has been altered, cancelled or
removed.
(c) The warranty seals have been broken or altered.
(d) Obsolescence.
(e) Damage (accidental or other) to the Product that is cosmetic, meaning damage that does not impact
the operation and functioning of the Product, such as without limitation to rust, change in color,
texture or finish, wear and tear, gradual deterioration.
(f) Damage to the Product caused by war, terrorism, fire, accident, natural disaster, intentional or
accidental misuse, abuse, neglect or improper maintenance, use under abnormal conditions.
(g) Damage to the Product caused by the Product being installed or connected to a peripheral device
that is non-ASUS brand or not sold by ASUS.
(h) Damage to the Product caused by improper installation or improper connection to a peripheral
device such as printer, optical drive, network card, or USB device etc.
(i) Damage to the Product caused by an external electrical fault or any accident.
(j) Damage to the Product resulting from use outside of the operation or storage parameters or
environment detailed in the User's Manual.
(k) Damage to the Product caused by third party software or virus(es), or there is software loss or data
loss that may occur during repair or replacement.
(l) In-usability due to forgotten or lost security passwords.
(m) In-usability of or damage to the Product caused by contamination with hazardous substances,
diseases, vermin or radiation.
(n) Fraud, theft, unexplained disappearance or willful act.
Except as provided in this warranty and to the maximum extent permitted by law, ASUS is not
responsible for direct, special, incidental or consequential damages resulting from any breach of
warranty or condition, or under any other legal theory, including but not limited to loss of use; loss of
revenue; loss of actual or anticipated profits (including loss of profits on contracts); loss of the use
of money; loss of anticipated savings; loss of business; loss of opportunity; loss of goodwill; loss of
reputation; loss of, damage to or corruption of data; or any indirect or consequential loss or damage
whatsoever caused including the replacement of equipment and property, any costs of recovering
or reproducing any data stored on or used with the Product. The foregoing limitation shall not apply
to death or personal injury claims, or any statutory liability for intentional and gross negligent acts
and/or omissions by ASUS. Some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages; to the extend such jurisdiction is governing this Warranty the above limitations
do not apply to You.
6. Data Protection
You agree and understand that it is necessary for ASUS to collect, transfer and process personal data
in order to facilitate the requested service; and that for this purpose Your data may be transfer to and
process in any country where ASUS or its affiliated companies maintains offices. Any use of Your
data will be subject to and protected by ASUS Privacy Policy (http://www.asus.com/Terms_of_Use_
Notice_Privacy_Policy/Privacy_Policy/).