Centrixx XL_LB5.book Seite 27 Montag, 8. Juni 2009 8:25 08
5 Troubleshooting
5.1 Before you send in the appliance
Before contacting your authorised Royal dealer, Royal service partner or appliance market, first follow the procedure in the following table to check if you
can handle the problem yourself
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the appliance and disconnect it from the mains before starting troubleshooting
chapter 2.3, „Switching off".
Problem
Possible cause
The appliance will not
The power cord is not plugged in.
start
The socket does not carry current.
Power cord is damaged.
The vacuum cleaner
The overheating protection has tripped (possibly
stops suddenly.
due to blocked suction channels, filters, or
similar).
Cleaning indicator
The dust container is full.
(Fig. 1/2) lights up.
The results are
Bypass vent (Fig. 1/17) is open.
unsatisfactory in spite
of the appliance
The dust container is full.
working correctly.
Nozzle, telescopic tube or suction hose are
clogged.
The filter is dirty.
The nozzle you are using does not suit the
flooring.
The "carpet/hard floor" selector (Fig. 5) is in the
wrong position for the particular type of floor.
The appliance's noise
Sucked-in objects are obstructing the air stream. Remove the objects. If necessary, use a long wooden stick (e.g. a broomstick)
is unusually loud.
5.2 Accessories/Spare Parts
5.3 Disposal
5.4 Conditions of warranty
5.5 In case of a warranty
claim
5
Troubleshooting
Insert the plug into a mains socket and switch on the appliance
„Vacuum cleaning".
Test the cylinder vacuum cleaner at another socket which you are sure carries
current.
Have the power cord replaced by Royal Appliance Customer Service, address,
back page.
Switch the appliance off and pull the plug out of the socket.
Eliminate the cause of overheating (e.g. blocked suction channels, filters, etc.).
Wait for about 45 minutes. After the appliance has cooled off, you may switch it
on again.
Empty / clean the dust container
Close the bypass vent (Fig. 1/17).
Empty / clean the dust container
Remove the obstacle. If necessary, use a long wooden stick (e.g. a broomstick)
to do this.
Clean the respective filter,
and filter sieve",
motor protection filter" or
Change the nozzle
Set the "carpet/hard floor" selector to the correct position for the type of floor
(Fig. 5).
to do this.
Item number
3883001
4-piece filter set (1 permanent filter + 1 motor protection filter + 2 pieces of filter fleece)
3884002
1 exhaust filter
3883077
Filter fleece set (2 pieces of filter fleece)
Ordering address:
see last page.
The filters used are made from environment-friendly materials. You may dispose of them in your household
waste.
When the appliance has reached the end of its usefulness, especially if dysfunctions recur, disable the
appliance by pulling the mains plug out of the socket and cutting off the power cord. Dispose of the appliance
in compliance with the environmental protection laws of your country. Electrical waste may not be disposed of
together with domestic waste. Consult your local authorities or your dealer for advice on recycling.
We grant a warranty of 24 months from the date of purchase for the appliance distributed by us.
Within this period we will either repair or replace the appliance or accessory (damages to accessories do not
automatically cause a replacement of the complete appliance) all defects due to manufacturing or materials at
no cost. Damages due to inappropriate use (operation on wrong voltage or type of current, connecting to
unsuitable power supplies, breakage, etc.) are exempt from warranty, as are normal wear and minor defects
that only negligibly influence the appliance's serviceability. Intrusions by unauthorised parties and the use of
spare parts not supplied by Royal Appliance invalidate the warranty. Consumable parts are not included in the
warranty and must be paid for! The warranty is only valid if the date of purchase has been acknowledged by
the dealer's stamp and signature on the warranty card or if a copy of the invoice or sales slip is included with
the sent-in appliance. Warranty work does not extend the warranty period nor does it constitute a claim for a
new warranty!
Send us the appliance with its dust container empty and a short description of the defect in printed letters. Head
your accompanying letter with the notice "warranty claim". Send it to the address on the back page of this
operating manual, including the warranty card or a copy of the purchase slip:
Solution
chapter 3.3, „Emptying the dust container".
chapter 3.3, „Emptying the dust container".
chapter 4.2, „Checking and cleaning filter fleece
chapter 4.3, „Cleaning / changing central laminar filter and
chapter 4.4, „Cleaning / changing the exhaust filter".
chapter 2.2, „Vacuum cleaning"
Description
chapter 2.2,
GB
27