Troubleshooting - Worx WG368E Manual Original

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Symptom
Chain saw fails to
operate
Chain saw operates
intermittently
Dry chain
Kickback Brake / Run
down brake
Chain/chain bar
overheats
Chain saw rips, vibrates,
does not saw properly
Never use tools with defective On/Off switches or defective Kickback brake(Hand Guard).
In the case of all other types of technical faults, please contact helpline or local service center.
Cordless Chain Saw
Possible Causes
Out of battery
Fuse faulty
Loose connection
Internal wiring defective
On/Off switch defective
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Brake does not stop chain
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Chain is over tensioned
Dull chain
Chain tension too loose
Dull chain
Chain worn out
Chain teeth are facing in the
wrong direction
Possible Solution
Charge the battery pack
Replace fuse
Contact service agent
Contact service agent
Contact service agent
Refill oil
Clean cap
Clean oil passage outlet
Contact service agent
Refill oil
Clean cap
Clean oil passage outlet
Adjust locking knob
Sharpen chain or replace
Adjust locking knob
Sharpen chain or replace
Replace chain
Reassemble with chain in correct
direction
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