Warranty & disclaimer
Warranty: The SureFeed Microchip Pet Feeder Connect carries a 3-year warranty from the
date of purchase, subject to proof of purchase date. The warranty is restricted to any fault
caused by defective materials, components or manufacture. This warranty does not apply
to products whose defect has been caused by normal wear and tear, misuse, neglect or
intentional damage. In the event of a part failure due to faulty parts or workmanship, the
part will be replaced free of charge during the warranty period only. At the manufacturer's
discretion, a replacement product may be provided free of charge in the case of a more
serious malfunction. Your statutory rights are not affected.
Disclaimer: The Microchip Pet Feeder Connect and app report pet food consumption by
detecting a pet's microchip ID and then measuring the weight of the bowl before and after
they finish eating. In most cases this will give reliable pet food consumption data, however
unexpected or unusual use of the Feeder (i.e. a pet removing the bowl or playing with food)
may lead to unreliable information. Sure Petcare cannot accept liability for any damage,
harm or inconvenience which may be incurred as a result of incorrect reporting of pet food
consumption.
The SureFeed Microchip Pet Feeder Connect incorporates selective access features which have
been designed to minimise the risk of pets eating each other's food. However, it is not possible
to fully guarantee the exclusion of all other pets in all circumstances. In the rare event of an
unauthorised pet gaining access to the Feeder, Sure Petcare cannot accept liability for any
damage or inconvenience which may be incurred.
Disposal of Products and used Batteries: This icon indicates products subject
to the following legislation:
The Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE Directive)
& The Battery Directive 2006/66/EC (as amended 2013/56/EU) requires households to
dispose of EEE products and waste batteries that have reached the end of their life in an
environmentally responsible manner. To reduce the impact on the environment these cannot
be placed in household waste bins and must be recycled at an appropriate recycling facility.
Further information on recycling can be found at: www.recycle-more.co.uk.
Ensure batteries are replaced before the expiry date shown on the battery or the battery
packaging and disposed of safely and appropriately.
In case of battery leaks, wear appropriate protective clothing to protect yourself from any
exposure to harmful chemicals before disposing of the batteries and cleaning up any spillage.
When cleaning up a spillage avoid contact with skin. Battery chemicals shouldn't be placed
near the eyes or ingested. Contact a medical professional immediately if this should occur.
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