Symptom
Flap not
sufficiently
moistened
Envelope not
filled properly or
envelope flap not
closed properly
No document fed
Skewed
documents fed
50
Possible cause
Water level low
Brushes dry
Brushes dirty
Moistening cloth dry
Moistening cloth dirty Check the moistening
Moistening brushes
inactive
Inserted document
too big
Document not
inserted deep enough
Feeder empty
Separation set too
wide
Side guides set too
narrow
Side guides set too
wide
Remedy
Check water level,
refill if needed
Check brushes,
replace if needed by
the extra soaked set
Check brushes, clean
if needed
Check the moistening
cloth, refill water tray
if needed
cloth, clean if needed
Activate the
moistening brushes
Check fold settings,
adjust if needed
Check adjustment of
envelope stop
position and fingers
Refill feeder
Adjust the separation "Document separation"
Adjust the side
guides
Adjust side guides
See section
"Sealing envelopes" on
page 15
"Sealing envelopes" on
page 15
"Maintenance" on
page 44
"Maintenance" on
page 44
"Sealing envelopes" on
page 15
"Maintenance" on
page 44
"Sealing envelopes" on
page 15
"Document settings" on
page 25
"Insert position" on
page 19
"Loading documents" on
page 13
on page 13
"Adjusting side guides"
on page 13
"Adjusting side guides"
on page 13