Fault Finding; Error Messages - Neopost DS-62 Manual Del Operador

9.

FAULT FINDING

9.1

Error messages

If an error occurs, the Error Message screen will
appear. This screens shows:
- an error message.
- a possible solution.
- where the error occurred in the machine.
Select to view more information on the error
and possible actions to avoid the error from re-
occurring.
After correcting the error, select
error (the Error screen will disappear).
Special errors
• Reading errors (when Optical Mark Recognition is enabled)
The document stops in the collator area. The operator must remove the document(s)
from the collator area and must complete the set manually!
• Technical errors
The display shows a message. The error cannot be solved by operating personnel and
assistance of the service support is needed.
Warning screen
When a cover is opened, the display shows a warning screen with the message "Cover
open and a suggested solution "Close cover".The black arrow or a black feeder indicates
where the problem occurs.
to reset the
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