9. Troubleshooting
Problem
The camera does not react when
connected to a power supply.
Pan and tilt cannot be controlled.
Initializing failure.
No video signal.
Fluctuating image.
Dimmed image.
10. Technical Specifications
Camera
System
Sensor
Number of Pixels
Horizontal Resolution
Video S/N Ratio
Zoom
Min. Illumination
Day / Night
Iris
Focus
White Balance
Backlight Compensation
Video Output Level
Synchronizing System
Gamma Correction
Auto Gain Control
Electronic Shutter Control
Pan / Tilt
Swing Angle
Swing Speed
Presets
Pattern
Swing
Group
Communication
CAMCOLD4_v2
Possible Cause
Wrong connection.
Power deficiency.
Wrong camera ID or baud rate.
Too many domes on the RS485
cable.
Wrong protocol.
Low-quality RS485 cable.
Bad RS485 connection.
Wrong RS485 terminator setting.
Pan or tilt switch fault.
Power deficiency.
Wrong DIP setting.
Wrong video connection.
Loose cable.
Zoom module fault.
Wrong zoom setting.
Power deficiency.
Focus is manually set.
Dirty lens or dome.
PAL/NTSC
1/4" Sony Super HAD colour CCD
752 (H) x 582 (V)
480 TV lines
≥48dB
27 x optical (f=3.25-88mm) 10 x digital zoom
1lux (normal), 0.01 lux (DSS) / F1.4
auto
auto/manual
auto/manual
auto/manual
on/off
1.0Vpp / 75Ω, composite
internal
0.45
max. 29dB
auto (1/50-1/100000s) / flickerless mode
pan: 360° continuous; tilt: 90°
pan: 0.05°/s ~ 180°/s (proportional to zoom)
127 (max. preset speed: 400°/s)
4 channels each (speed: 0.1°/s ~ 180°/s)
8 channels each (speed: 15°/s ~ 60°/s)
each with 20 actions like preset, pattern and swing
RS485
13
Solution
Check the connection.
Check the power supply.
Reset the camera ID or baud rate.
Use a RS485 distributor.
Reset the protocol.
Use a high-quality RS485 cable.
Check the connection with the
RS485.
Reset the RS485 terminator setting.
Replace the switch.
Check the power supply or use a
thicker wire.
Modify the DIP switch setting.
Check the connection.
Plug the cable correctly.
Replace the zoom module.
Reset the zoom setting.
Check the power supply.
Run a preset or set the camera.
Clean the lens and the dome.
VELLEMAN