Troubleshooting
If you've experienced any of the following difficulties while using your
phone, use this troubleshooting guide to help you remedy the
problem. Should any problem persist, consult your nearest Sony
dealer.
Symptom
You hear no dial tone.
The telephone does not connect
at all, even though the number
you dial is correct.
The phone does not redial
correctly.
You cannot hear anything from
the speaker.
The phone does not ring.
The line button of the unused
line flashes.
You hear five short error beeps
when you press the line button.
A click will sound from the
phone after call completion or
when the connection of the call
has been unsuccessful.
You hear five short error beeps
and cannot store a number on a
one-touch dial.
One-touch dialing is incorrect.
Remedy
• Make sure the telephone line cord is securely
connected to the telephone outlet.
• Make sure the dial mode is set correctly (page 15).
• Make sure the last dialed number is really the one you
want to dial.
• Press (VOLUME)(+) to increase the speaker volume
(page 24).
• "RING VOLUME" set to "HIGH", "MID" or "LOW"
(page 29).
• Make sure the phone is not in Do Not Disturb mode
(page 30).
• Make sure the unused line is set to "DISABLE"
(page 16).
• Make sure the line is set to "DISABLE" (page 16).
• This sound is an automatic confirmation of whether
or not there have been any voice messages, and not a
malfunction.
• Make sure you follow the procedure for storing the
number correctly (page 31).
• Make sure the number (including the tone and pause
digits) does not exceed 20 digits.
• Store the correct number (page 31).
continued
Additional Information
47
US