Before Calling
For Service
Problem
Refrigerator does not
operate.
Refrigerator still will
not operate.
Food temperature
appears too warm.
Food temperature is
too cold.
Refrigerator runs too
frequently.
Water droplets form on
inside of refrigerator.
Water droplets form on
outside of refrigerator.
Solution
•
Make sure freezer control is on.
•
Make sure refrigerator is plugged in. If not, firmly plug the cord into a live outlet
with proper voltage.
•
Check fuse or circuit breaker. Plug in another item at that wall outlet. If outlet does
not work, replace the fuse or reset the circuit.
•
If freezer control is on, light works but 2 fans and compressor are not operating,
refrigerator may be in defrost cycle. Wait 40 minutes to see if refrigerator restarts.
•
Unplug refrigerator. Transfer food to another refrigerator or place dry ice in freezer
section to preserve food. Call for service.
•
See above sections.
•
Allow time for recently added warm food to reach refrigerator or freezer
temperature. Adding food warms the refrigerator. It can take a few hours for the
refrigerator to return to normal temperature.
•
Check gaskets for proper seal. Gaskets should seal tightly to cabinet.
•
Clean condenser coils. See "Condenser Coils" instructions in "Care and Cleaning"
section.
•
Adjust refrigerator and/or freezer control. See "Setting Controls" instructions in
"Controls" section.
•
Freezer or refrigerator light stays on. If light stays on, call service.
•
Return air vents behind crisper are blocked restricting airflow. Locate return air
vent behind crispers and remove any debris that blocks vents or restricts airflow.
•
Clean condenser coils. See "Condenser Coils" instructions in "Care and Cleaning"
section.
•
Adjust refrigerator control. See "Setting Controls" instructions in "Controls" section.
•
Adjust freezer control to warmer setting. See "Setting Controls" instructions in
"Controls" section. Allow several hours for temperature to adjust.
•
It may be normal to maintain constant temperature.
•
Doors have been opened frequently or for an extended period of time. When the
door is opened warm humid air is allowed into the refrigerator. The more the door
is opened the more warm air the refrigerator must cool.
•
Allow time for recently added warm food to reach refrigerator or freezer
temperature. It can take a few hours for the refrigerator to return to normal
temperature.
•
Clean condenser coils. See "Condenser Coils" instructions in "Care and Cleaning"
section.
•
Adjust freezer control. See "Setting Controls" instructions in "Controls" section.
•
Check gaskets for proper seal. Gaskets should seal tightly to cabinet.
•
Freezer light stays on. If light stays on, call service.
•
Make sure refrigerator is level. See "Leveling Refrigerator" section of Installation
Instructions.
•
It is normal during high humidity periods or if doors have been opened frequently.
•
Wrap food tightly and wipe off damp containers prior to storing in the refrigerator to
avoid moisture accumulation.
•
Check door seals for proper seal. Gaskets should seal tightly to cabinet.
•
It is normal during high humidity periods or if doors have been opened frequently.
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